Block Incoming Calls:

  1. Launch “Contacts”
  2. Go to “All Contacts”
  3. Select the contact / phone number you want to block
  4. Tap “Edit” > “Menu” and enable “All Calls to voicemail”

Unblock Incoming Calls:

  1. Open “Contacts”
  2. Go to “All Contacts”
  3. Select the contact you want to unblock
  4. Tap “Edit”
  5. Tap “Menu” and turn off “All Calls to voicemail”

Block Messages via Google Messenger:

  1. Open Google “Messenger”
  2. Select the conversation thread exchanged with the contact / phone number you want to block
  3. Tap “Menu”
  4. Go to “People & Options”
  5. Tap “Block [phone number]”
  6. Press “OK” to confirm

NOTE: The blocked conversation thread and future messages received from the blocked contact will be archived and you will no longer receive notifications for these messages.

Unblock Messages via Google Messenger:

  1. Open Google “Messenger”
  2. Tap “Menu”
  3. Go to “Archived”
  4. Select the conversation thread exchanged with the contact / number you want to unblock
  5. Tap “Menu” > “Unarchive”
  6. Tap “Menu” again and access “People & Options”
  7. Tap “Unblock [phone number]”

Enable Call Forwarding:

  1. Launch “Phone”
  2. Tap “Menu”
  3. Go to “Settings”
  4. Tap “Call forwarding” (NOTE: this option might be missing if it is not supported by your carrier)
  5. Enter or edit the phone number you want to forward calls to
  6. Tap “Enable”

Enable Conditional Call Forwarding:

  1. Launch “Phone”
  2. Tap “Menu” > “Settings”
  3. Access “Call forwarding”
  4. Select to forward incoming calls “When unreachable”, “When unanswered” or “When busy”
  5. Edit or enter the phone number you want to use for call forwarding
  6. Tap “Update” / “Enable”

Disable Call Forwarding:

  1. Open “Phone” and tap “Menu”
  2. Access “Settings”
  3. Tap “Call forwarding”
  4. Select the forwarding option you want to turn off, or “Always forward”
  5. Tap “Disable” to confirm



See More: XOLO Era 1X: Block / Unblock Calls & Messages; Manage Call Forwarding