Back Up & Restore App Data:

  1. Open “Settings”
  2. Scroll to “Personal”
  3. Tap “Backup & reset”
  4. Enable “Back up my data” to back up app data, Wi-Fi passwords, and settings to your backup account
  5. Enable “Automatic restore” to allow app data, settings, and Wi-Fi passwords to be restored automatically the next time you sign in with the backup account or reinstall apps

Back Up & Restore Contacts:

  1. Launch “Contacts”
  2. Go to “Accounts”
  3. Select an account type and account you want to use for the backup
  4. Tick the “Contacts” check box
  5. Tap “Menu” > “Sync Now”

NOTE: Contacts can be automatically restored the next time you sign in with the backup account.

Back Up Media Files on a Windows PC:

  1. Connect the Android device to the computer via USB
  2. Enable “Media device” / “File Transfer” when prompted or from the “Notification” area
  3. Open the File Explorer on the computer
  4. Copy and transfer the files in the desired backup location on the computer storage
  5. Once the transfer is complete, eject the phone storage via system tray and safely disconnect the device from the USB port

Restore Media Files from a Windows Computer:

  1. Connect the Android device to the computer via USB
  2. Enable “Media device” / “File Transfer” at the prompt or from the Notification area
  3. Launch the File Explorer on the computer
  4. Locate the media file backups on the PC
  5. Copy and transfer the files to the phone storage, preferably in the “Media” folder
  6. Once the transfer is done, eject the phone storage via system tray and safely disconnect the device from the USB cord


› See More: Alcatel A30 Plus: Back Up & Restore App Data, Contacts, and Media Files