Block Calls:

  1. Launch “Contacts” and access “All contacts”
  2. Tap the contact/phone number you want to block
  3. Tap “Edit” > “Menu”
  4. Turn “All calls to voicemail” ON

Unblock Calls:

  1. Open “Contacts”
  2. Go to “All contacts”
  3. Select the contact you want to unblock and tap “edit”
  4. Tap “Menu” and disable “All calls to voicemail”

Block Messages:

  1. Open Google Messenger
  2. Select the conversation exchanged with the phone number you want to block
  3. Tap “Menu” and access “People & Options”
  4. Tap “Block [phone number]”
  5. Press “OK” to confirm

NOTE: The conversation and future messages from the blocked contact will be archived. Notifications are disabled for archived messages.

Unblock Messages:

  1. Launch Google Messenger
  2. Tap “Menu”
  3. Go to “Archived”
  4. Select the conversation exchanged with the phone number/contact you want to unblock
  5. Tap “Menu” > “Unarchive”
  6. Tap “Menu” again and access “People & Options”
  7. Tap “Unblock [phone number]”

Enable Call Forwarding:

  1. Launch “Phone”
  2. Tap “Menu” > “Settings”
  3. Go to “Call forwarding” (NOTE: this option might be unavailable if unsupported by your network operator)
  4. Enter the phone number you want to use for call forwarding. Alternatively you can select a contact from the phonebook
  5. When ready, tap “Enable”

Enable Conditional Call Forwarding:

  1. Open “Phone”
  2. Tap “Menu”
  3. Access “Settings” > “Call forwarding”
  4. Select a forwarding option such as to forward “When unanswered”, “When unreachable” or “When busy”
  5. Edit or enter the phone number you want to use for call forwarding
  6. Tap “Enable” / “Update” to confirm

Disable Call Forwarding:

  1. Open “Phone”
  2. Tap “Menu” > “Settings”
  3. Access “Call forwarding”
  4. Select the forwarding option you want to turn off and tap “Disable”



See More: Coolpad Cool Play 6: Block/Unblock Calls & Messages; Manage Call Forwarding