Block Incoming Calls:

  1. Launch “Contacts”
  2. Go to “All contacts”
  3. Tap the contact/phone number you want to block
  4. Tap “Edit” > “Menu”
  5. Enable “All calls to voicemail”

Unblock Calls:

  1. Open “Contacts”
  2. Access “All contacts”
  3. Tap the contact you want to unblock
  4. Tap “Edit” > “Menu”
  5. Disable “All calls to voicemail”

Block Messages:

  1. Open Google Messages
  2. Select the conversation exchanged with the contact/phone number you want to block
  3. Tap “Menu’
  4. Access “People & Options” and tap “Block [phone number]”
  5. Tap “OK” to confirm

NOTE: The conversation and future messages from the blocked contact will be archived. Notification alerts are disabled for archived items.

Unblock Messages:

  1. Open Google Messages
  2. Tap “Menu’ > “Archived”
  3. Select the conversation exchanged with the contact you want to unblock
  4. Tap “Menu” > “Unarchive”
  5. Tap “Menu” again and access “People & Options”
  6. Tap ‘Unblock [phone number]”

Enable Call Forwarding:

  1. Launch “Phone’
  2. Tap “Menu” > “Settings”
  3. Go to “Call forwarding”
  4. Enter or edit the phone number you want to use for call forwarding
  5. Tap “Enable”

Enable Conditional Call Forwarding:

  1. Launch “Phone”
  2. Tap “Menu” > “Settings”
  3. Go to “Call forwarding”
  4. Select to forward incoming calls “When unreachable” “When busy” or “When unanswered”
  5. Enter or edit the phone number you want to use for call forwarding
  6. Tap “Enable” / “Update”

Disable Call Forwarding:

  1. Open “Phone”
  2. Tap “Menu” > “Settings”
  3. Go to “Call forwarding”
  4. Select the forwarding option you want to turn off
  5. Tap “Disable” to confirm


› See More: Alcatel 5V: Manage Incoming Calls, Messages, and Call Forwarding Settings