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Back Up & Restore App Data:
- Open Settings
- Go to Personal
- Access Backup & Reset
- Enable Back up my data to back up app data, settings, and Wi-Fi passwords to your backup account
- Enable Automatic Restore to allow app data, settings, and passwords to be restored automatically the next time you log in with the backup account or reinstall apps
Back Up & Restore Contacts:
- Open Settings
- Go to Accounts
- Select an account type and account
- Ensure the Contacts check box is ticked
- When ready, tap Menu > Sync Now
NOTE: Contacts can be restored automatically the next time you log in with the backup account or manually sync the account data with the phone.
Back Up Media Files to a Windows PC:
- Connect the Android phone to the PC via USB
- Enable File Transfer / Media device on the phone, at the prompt or from the Notification shade
- Open the File Explorer on the PC
- Locate the media files on the phone
- Copy and paste the files to the desired backup location on the PC
- Eject the phone storage and safely disconnect the device from the USB port
Restore Media Files from a PC:
- Connect the phone to the PC via USB
- On the phone, enable File Transfer / Media device when prompted or from the Notification area
- Open the File Explorer on the computer
- Transfer the files to the phone storage in the folders of origin
- Once done, eject the phone storage and safely disconnect the device from the USB port
› See More: Alcatel 5V: Back Up & Restore App Data, Contacts, and Media Files
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