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Back Up & Restore App Data:
- Launch Settings
- Go to Personal and tap Backup & Reset
- Enable Back up my data to back up app data, Wi-Fi passwords, and settings to your backup account
- Enable Automatic Restore to allow app data, settings, and passwords to be restored automatically when signing in with the backup account or reinstalling apps
Back Up & Restore Contacts:
- Open Settings
- Go to Accounts and select an account type
- Tap the desired account for contact syncing
- Ensure Contacts is checked
- Tap Menu > Sync Now
NOTE: Contacts can be restored automatically when logging in with the backup account or by manually syncing the account data with the phone.
Back Up Media Files on a Windows PC:
- Connect the Android phone to the PC via USB
- On the phone, enable Media device / File Transfer when prompted or from the Notification area
- Launch the File Explorer on the PC
- Locate the media files on the phone
- Copy and paste the files to the desired backup location on the computer
- Once done, eject the phone storage and safely disconnect the device from the USB port
Restore Media Files from a PC:
- Connect the Android phone to the PC via USB
- On the phone, enable File Transfer / Media device at the prompt or from the Notification shade
- Launch the File Explorer on the computer and locate the media backup files on the PC
- Copy and transfer the files to the phone storage, preferably in the folders from where they originate
- Once done, eject the phone storage and safely disconnect the device from the USB port
› See More: Blackview BV9500: Back Up & Restore App Data, Contacts, and Media Files
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