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Clear App Cache/Data:
NOTE: If an app on your phone doesnt work as intended, you can try fixing it by clearing the apps cache or data. WARNING! When you clear an apps data, all of your personal data stored within the app will be deleted. This includes user profiles, login details, custom settings etc. To avoid losing personal app data, clear ONLY the app cache.
- Launch Settings
- Access Apps & Notifications
- Switch to All apps
- Select the desired app and go to Storage
- Tap Clear cache
- If clearing the app cache didnt solve the issues, tap Clear data (Check the WARNING above)
Reset Network and App Settings, Factory Reset the Phone:
NOTE: Before you factory reset the phone, ensure all of your data has been backed up to avoid losing it.
- Launch Settings
- Go to System and tap Reset options
- To reset network settings, go to Reset Wi-Fi Mobile & Bluetooth and tap Reset two times
- To reset app settings, tap Reset app preferences > Reset apps
- To factory reset the phone, tap Erase all data (Factory Reset) > Reset phone > Erase Everything
Uninstall Apps in Safe Mode:
NOTE: if a third-party app causes issues and prevents you from uninstalling it, you should be able to remove the app in Safe Mode. In this mode, all third-party apps are disabled by default.
- Press and hold Power
- In the power management pop-up, tap and hold Power off
- Wait for the device to finish restarting. Once done, a Safe Mode watermark should be visible in the lower area of the home screen
- To remove an app, first open Settings
- Then go to Apps & Notifications and switch to All apps
- Select the desired app and tap Uninstall > OK
- To exit Safe Mode, reboot the phone normally
› See More: Micromax Infinity N11: Clear App Cache/Data; Reset the Phone; Boot to Safe Mode
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