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NOTE: You can visit this thread for instructions on how you can back up data on the HTC One M9s.
Restore App Data:
- Ensure your phone is connected to an active Wi-Fi network
- Tap Apps on the home screen
- Access Settings
- Tap Backup and reset under Personal
- Tap Restore from HTC Backup
- Follow the on-screen steps to complete the restore
Restore Contacts:
- Go to Settings
- Scroll to Personal and tap Accounts & sync
- If necessary, register the Google account you used for backing up the contacts
- Tap Menu > Sync all
Restore Media Files from a Windows PC:
- Connect the One M9s to your computer via USB
- Drag the Status bar down and make sure Media device or disk drive is enabled
- Open an Explorer window on the PC
- Locate the media files backed up on your computer
- Copy the files and transfer them on the phone storage, preferably in the Media directory
- Once the transfer is complete, eject the phone storage from the system tray
- You can now safely disconnect the device from the USB
Restore Media Files from a Mac:
- Connect the One M9s to your Mac using the USB cord
- Make sure the device is connected as Media device or disk drive
- Launch the file explorer on the Mac and locate the media file backups
- Copy the files and transfer them on the phone storage, preferably in the Media folder
- After the transfer is done, drag the phones virtual drive into the Trash can icon to eject it
- You can now safely disconnect the phone from the USB cord
› See More: HTC One M9s: Restore Personal Data
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