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WARNING! When you factory reset your smartphone, all personal data stored on the devices internal memory will be deleted. This includes media files and ringtones, contacts, applications, downloaded content etc. Furthermore, all settings will be restored to factory values. However, data stored on the SIM and SD cards will not be affected.
NOTE: Before you factory reset your phone, you can visit this thread for instructions on how to back up data, and this thread for instructions on how to restore data.
Factory Reset via Settings:
- Open the apps drawer
- Launch Settings
- Scroll to Personal and tap Backup & reset
- Enable or disable Automatic Restore and Backup my data
- Tap Reset phone and if your device is protected by a lock screen, enter your PIN / password to proceed
- Optionally you can choose to Erase SD Card too. WARNING! By enabling this option, all data stored on the SD card will be deleted during the factory reset
- When presented with the Warning pop-up, tap OK
Factory Reset via Android Recovery:
NOTE: In case your phone crashes, freezes, or otherwise prevents you from resetting it using the method above, alternatively you can try resetting the phone from the Android System Recovery menu. You can access the menu by performing a combination of button presses, as follows:
- First make sure the phone is powered off
- Next, press and hold Power and Volume down at the same time
- When the phone vibrates, release Power
- When you gain access to the hTC download menu, release Volume down
- Once in the download menu, press Volume down repeatedly to highlight reboot to bootloader"
- Press Power to select the option
- Highlight Boot to Recovery mode using Volume down"
- Press Power again
- Wait for the HTC logo to appear, and then for the No Command screen (showing a big exclamation mark)
- While viewing the No Command screen, press and hold Power and then tap Volume down. Release Power as soon as you gain access to Android Recovery
- Once in the Recovery menu, navigate it using the volume buttons and highlight wipe data / factory reset
- Press Power
- Highlight Yes delete all user data to confirm and press Power
- Once the reset is complete, highlight Reboot system now and press Power one last time
Check for OS Updates:
NOTE: After you have factory reset your device, its recommended to check for new software updates.
- Open the apps drawer and launch Settings
- Scroll to and tap About
- Tap Software information
- Check if a new OS update is available for download, and if applicable, follow the on-screen prompts to complete the update
› See More: HTC Desire 10 Lifestyle: Factory Reset via Settings / Recovery; Check for OS Updates
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