Clear App Cache/Data:

NOTE: If one of your apps doesn’t work as intended, crashes, freezes, or takes up too much storage inexplicably, you can try fixing these issues by clearing the app’s cache or data.

WARNING! When you clear an app’s data, all your personal information stored within the app will be deleted, including settings, media files, save files and user profiles, login and credit card information etc. To avoid losing personal app data, clear ONLY the app’s cache.

  1. Open “Settings” and go to the “General” tab if necessary
  2. Under “Phone management”, tap “Apps”
  3. Select the desired app and tap “Storage”
  4. Tap “Clear cache”
  5. If necessary, tap “Storage” > “Clear data” > “OK” to confirm (check WARNING above)

Clear the Phone’s Cache Partition:

NOTE: If your phone crashes freezes, or otherwise doesn’t work as intended and you’re planning on factory resetting it, alternatively you can try fixing these issues by clearing the phone’s cache partition. This can have results similar to a factory reset without losing any personal data on the phone’s internal storage.

  1. Open “Settings”
  2. Access the “General” tab if necessary and scroll to “Phone Management”
  3. Tap “Storage” > “Internal storage”
  4. Wait for the phone to finish calculating the cached data
  5. Tap “Cached data” > “Clear”

NOTE: If clearing the cache partition didn’t help, you can visit this thread for a guide on how to factory reset the device instead.

Enable Safe Mode and Remove an App:

NOTE: If you have installed a third-party application that causes issues and prevents you from removing it, you should be able to uninstall the app from Safe Mode. In Safe Mode, all third party apps are disabled by default. To reboot in Safe Mode:

  1. Press and hold “Power” on the home screen
  2. From the power management pop-up, tap and hold “Power off”
  3. When prompted to “Restart in Safe Mode”, tap “OK”
  4. Wait for the phone to reboot. NOTE: a “Safe Mode” watermark should be visible in the lower area of the home screen
  5. To remove an app, open “Settings”
  6. Access the “General” tab and tap “Phone Management” > “Apps”
  7. Select the desired application
  8. Tap “Uninstall” > “OK” to confirm
  9. To exit Safe Mode, press and hold “Power” and tap “Power off and restart”


› See More: LG G6+ :Clear App Cache/Data; Wipe the Cache Partition; Reboot to Safe Mode