Clear App Cache/Data:

NOTE: If one of your apps crashes, freezes, doesn’t work as intended or takes up too much storage inexplicably, you can try fixing these problems by clearing the app’s cache or data.

WARNING! When you clear an app’s data, all your personal information stored within the app will be deleted. This includes settings, save files, user profiles, login and credit card information etc. To avoid losing personal app data, clear ONLY the cache.

  1. Launch “Settings”
  2. Scroll to “Phone management” in the “General” tab
  3. Tap “Apps”
  4. Select the desired application
  5. Tap “Storage” > “Clear cache”
  6. If clearing the cache didn’t help, tap “Clear data” > “OK” (check WARNING above)

Clear the Cache Partition:

NOTE: If your device freezes, crashes, runs out of storage inexplicably or otherwise doesn’t work as intended and you’re considering factory resetting it, alternatively you can try fixing these issues by clearing the phone’s cache partition. This can have results similar to a factory reset without losing any personal data on the phone.

  1. Launch “Settings”
  2. Go to the “General” tab
  3. Scroll to “Phone Management”
  4. Tap “Storage” and access “Internal storage”
  5. Wait for the device to finish calculating the data and tap “Cached data” > “Clear”

NOTE: If clearing the cache partition didn’t help, you can check this thread for a guide on how to factory reset the phone instead.

Enable Safe Mode and Remove an App:

NOTE: If you have installed a third-party application that causes issues and prevents you from removing it, you should be able to uninstall the app from within Safe Mode. In this mode, all third-party apps are disabled by default. To reboot the device in Safe Mode:

  1. Press and hold “Power” while on the home screen
  2. In the power management pop-up, tap and hold “Power off”
  3. At the “Restart in Safe Mode” prompt, tap “OK”
  4. Wait for the device to reboot. Once done, a “Safe Mode” watermark should be visible in the lower area of the home screen
  5. To remove an app, first go to “Settings”
  6. Go to the “General” tab
  7. Scroll to “Phone management” and tap “Apps”
  8. Select the desired app and tap “Uninstall” > “OK” to confirm
  9. After the app has been removed, exit Safe Mode by rebooting the device as you would do normally. Press and hold “Power” and tap “Power off and restart”


› See More: LG Tribute Dynasty: Clear App Cache/Data; Wipe the Cache Partition; Reboot to Safe Mode