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WARNING! When you factory reset your phone, all your personal data stored on the phones internal memory will be deleted. This includes ringtones and other media files, downloaded content, contacts, apps etc. In addition, all settings will be restored to factory values. Data located on the SD and SIM cards wont be affected by the reset.
NOTE: You can check this thread for instructions on how to back up data, and this thread for a guide on how to restore dat.
Factory Reset via Settings:
- Launch Settings and go to Phone Management
- Tap Backup & Reset
- Optionally, tick or clear the check boxes associated with Back up my data and Automatic restore
- Tap Backup account
- Select the desired account
- Tap Factory data reset and optionally choose whether to Erase SD Card as well
- If your phone is protected by a lock screen, enter your PIN/password to proceed
- Tap Delete all > Reset
Factory Reset via Android Recovery:
NOTE: If your phone crashes, freezes, or prevents you from resetting it via Settings, you should be able to reset the device from Android Recovery.
- Ensure the phone is powered off
- Press and hold Volume down and Power at the same time
- At the LG screen, quickly release and re-press Power
- At the Factory data reset screen release the keys
- Then press Volume down repeatedly to navigate the menu and highlight Yes
- Press Power to select the option
- Highlight Yes when prompted to Erase all user data and restore default settings
- Press Power to confirm
› See More: LG G7+: Factory Reset via Settings or Android Recovery
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