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WARNING! When you factory reset the phone, all of your personal data stored on the devices internal storage will be deleted, including contacts, media files, ringtones, downloaded content etc. Furthermore, all the settings will be restored to factory values, but data located on the SD and SIM cards wont be affected.
NOTE: Before resetting the device, you can check this thread for a guide on how to back up data, and this thread for a guide on restoring data.
Factory Reset via Settings:
- Open Settings
- Go to Phone Management
- Tap Backup & Reset then tick or clear the Back up my data and Automatic Restore tick boxes
- Access Backup account
- Select the desired account and tap Factory data reset
- Optionally, select whether to Erase SD Card as well
- If your phone is protected by a lock screen, enter your password/PIN and tap Continue
- Tap Delete all > reset
Factory Reset from Android Recovery:
NOTE: If your phone crashes, freezes, or doesnt allow you to reset it via Settings, you can try resetting the device from the Android Recovery menu using hardware keys.
- Turn the phone off
- Press and hold Volume down and Power at the same time
- Release and quickly press Power at the LG screen
- Release the buttons at the Factory data reset screen
- Once in Recovery, press Volume down repeatedly to navigate the menu and highlight Yes
- Press Power to select the highlight
- At the Erase all user data and restore defaults prompt, highlight Yes
- Press Power to confirm
› See More: LG G7+ ThinQ: Factory Reset via Settings or Android Recovery
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