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Back Up & Restore App Data:
- Open the apps drawer
- Launch Settings
- Scroll to Personal and tap Backup & reset
- Enable Back up my data to back up app data, Wi-Fi passwords, settings to your Google account
- Enable Automatic Restore to allow app data and settings to be restored automatically when reinstalling apps and signing in with the backup account
Back Up Contacts:
- Open Settings
- Scroll to and tap Accounts
- Tap the desired account type and select the account you want to use for syncing
- If necessary, enable Contacts if necessary
- Tap Menu > Sync Now
NOTE: Contacts backed up using the method above can be automatically restored the next time you sign in with your Google backup account.
Back Up Media Files on a Windows PC:
- Connect the Moto G5 Plus to your computer via USB
- Enable File Transfer / Media device when prompted or from the Notification area
- Open the File Explorer on the computer and locate the desired media files on the phone storage
- Copy and transfer the files in the desired backup location on the PC storage
- After the transfer is complete, eject the phone storage via system tray and safely disconnect the phone from the USB cord
Restore Media Files from a Windows PC:
- Connect the Moto G5 Plus to your computer via USB
- Enable Media device / File transfer at the prompt or from the Notification area
- Open the File Explorer on the computer
- Locate the media file backups on the PC storage
- Copy and paste the backup files back on the phone storage, preferably in the Media directory or the folder(s) they originate from
- Once the transfer is complete, eject the phone storage via system tray and safely disconnect the phone from the USB cord
› See More: Moto G5 Plus: Back Up & Restore App Data, Contacts, and Media
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