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Back Up App Data:
- First, make sure you are signed in with the Google account you want to use for the backup
- Open the apps drawer
- Go to Settings
- Tap Backup & reset
- If necessary, tap Backup account and select the desired Google account
- Tap to enable Back up my data to back up app data, Wi-Fi passwords, and settings
- Tap the switch to enable Automatic Restore if you wish app data to be restored automatically when reinstalling the said app(s)
Back Up Contacts:
- Open Contacts
- Tap Menu > Accounts
- You can back up contacts listed under email addresses by performing the following: Select the desired account, make sure Contacts is checked, tap Menu > Sync now
- Contacts found under Local contacts can be backed up to the SD card or the SIM
Back Up Contacts to SD Card:
- Open Contacts
- Tap Menu
- Tap Import / Export
- Tap Export to storage > OK to confirm
NOTE: Make sure you remember the backup files name for future use.
Restore Contacts from SD Card:
- Launch Contacts
- Tap Menu > Import / Export
- Tap Import from storage
- If only one backup file exists on the phone storage, the phone will import the contacts automatically
- Assuming multiple backup files exist on the phone, you will be prompted to select the one you wish to restore
Back Up Media Files On a Windows Computer:
- Connect the BlackBerry Priv to your computer via USB
- On the phones home screen, drag the Status bar down
- Make sure Media device (MTP) is selected
- On the computer, open the File Explorer
- Navigate to the phone storage (either Internal Storage or SD card) and locate the desired media files
- Copy the files and transfer them in the desired backup location on the PC storage
- After the transfer is done, eject the phone storage via system tray and safely disconnect the device from the USB
Restore Media Files from a Windows Computer:
- Use the USB cable to connect the Priv to your PC
- From the phones notification area, make sure Media device (MTP) is enabled
- Open the File Explorer on the computer
- Locate the media file backups on the PC, and copy them
- Paste the files in the desired location on the phone, either on the Internal storage or SD card (Preferably in the Media folder or the one they originate from)
- After the restore is complete, eject the phone storage via system tray and safely disconnect the phone from the USB cord
› See More: BlackBerry Priv: Back Up and Restore Personal Data
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