Clear App Cache / Data:

NOTE: In case one of your third party apps doesn’t work as intended, freezes, crashes, or takes up too much storage inexplicably, you might be able to fix these problems by clearing the app’s cache / data.

WARNING! When you clear an application’s data, all your personal data stored within the app, including profiles, saved games, high scores, settings, login and credit card information will be lost. To avoid losing personal data, clear only the app’s cache.

  1. Tap “Apps” on the home screen
  2. Access “Settings”
  3. Under “Device”, tap “Applications”
  4. Access “Application Manager”
  5. Swipe to “All” or “Downloaded”
  6. Select the desired app and tap “Clear cache”
  7. If necessary, tap “Clear data” > “OK” (Check WARNING above)

Wipe the Cache Partition:

NOTE: In case your phone freezes, crashes, runs out of storage inexplicably or otherwise doesn’t work as intended and you plan on factory resetting it, you may want to try and clear the cache partition first. Clearing the cache partition can solve many similar issues fixed by a factory reset, without losing any of your personal data.

  1. First, turn off the phone
  2. Next, press and hold “Home”, “Power”, and “Volume Up” at the same time
  3. When the “Samsung” logo appears, release “Power”
  4. At the “Android” logo, release all hardware buttons
  5. You should now have access to the Android System Recovery menu
  6. From Recovery, press “Volume down” repeatedly to highlight “Wipe cache partition”
  7. Press “Power” to select the highlighted option
  8. After the cache is wiped, “Reboot system now” will be highlighted
  9. Press “Power” one last time to restart your phone

NOTE: In case clearing the cache didn’t help, you may want to visit this thread for instructions on how you can factory reset the Samsung Galaxy Amp 2.

Reboot to Safe Mode and Remove an App:

NOTE: If you’ve installed a third party app on your phone that causes problems and doesn’t allow you to remove it, you should be able to easily uninstall the app from within Safe Mode. In Safe Mode all third party apps are disabled.

  1. Make sure the phone is turned off
  2. Next, press and hold “Power”
  3. When you see the “Samsung” logo, release “Power” and quickly hold “Volume Down” instead
  4. After the phone finishes rebooting, a “Safe Mode” watermark should be visible in the lower-left corner of the screen. Release “Volume Down” too after the reboot
  5. On the home screen, tap “Apps”
  6. Open “Settings” and scroll to “Device”
  7. Tap “Applications” > “Application manager”
  8. Go to the “Downloaded” section and select the desired app
  9. Tap “Uninstall” > “Uninstall” to confirm and remove the app
  10. After the app has been removed, press and hold “Power” and tap “Restart” to exit Safe Mode and reboot your phone in normal mode


› See More: Samsung Galaxy Amp 2: Clear App Cache / Data; Clear the Cache Partition; Reboot to Safe Mode