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WARNING! When you factory reset your device, all your personal data stored on the phones internal memory will be deleted, including media files and downloaded content, ringtones, apps, contacts etc. Furthermore, all settings will be restored to factory values.
NOTE: For details on how to back up and restore data on the Samsung Galaxy J3 (2017), visit this thread.
Factory Reset via Settings:
- Launch Settings
- Scroll to and tap Cloud and accounts
- Tap Backup and restore and enable or disable Back up my data and Restore
- Go back to Settings
- Go to General Management and tap Reset
- Tap Factory data reset > Reset device
- In case your phone is protected by a PIN / password, enter it and Continue
- Tap Delete all to confirm
Factory Reset via Android System Recovery:
NOTE: If you are unable to reset your phone via settings as described above, alternatively you can try resetting your phone from the Android System Recovery menu, which can be accessed by performing a combination of button presses as follows:
- First turn the phone OFF if necessary
- Then, press and hold Home and Volume Up at the same time, then immediately press and hold Power too
- At the device logo, release Power
- When the Android logo appears, release all buttons and wait for access to the Recovery menu
- Once in Recovery, press Volume down repeatedly to navigate to and highlight Wipe data / factory reset
- Press Power to confirm the highlighted option
- Press Volume down to highlight Yes delete all user data
- Press Power to confirm
- After the reset is complete, Reboot system now should be highlighted. Press Power to confirm and reboot your device
Reset Network Settings:
NOTE: When you reset network settings, all stored connections (Wi-Fi and Bluetooth) will be deleted, and all connection settings will be restored to default values.
- Open Settings
- Access General management
- Tap Reset > Reset network settings
- Tap Reset settings twice to confirm and proceed
› See More: Samsung Galaxy J3 (2017): Factory Reset via Settings/Recovery; Reset Network Settings
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