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Back Up App Data:
- Launch Settings
- Scroll to and tap Cloud and accounts
- Tap Backup & restore
- Enable Back up my data to back up app data, settings, and Wi-Fi passwords to your backup account
- Enable Automatic restore to allow app data, settings, and passwords to be restored when reinstalling apps or signing in with the backup account
Back Up Contacts:
- Open the apps drawer
- Launch Settings
- Go to Accounts and tap Cloud and accounts
- Select the account you want to use for contact syncing
- Tap Menu > Sync Now
Back Up Contacts to SD Card:
- Launch Contacts
- Tap Menu
- Go to Settings
- If necessary, tap Contacts to display and select All contacts
- Tap Import/Export contacts
- Tap Export to SD card > OK
Back Up Media Files on the Phone Storage:
- Open My Files
- Tap internal storage > Menu > Share
- Select the contacts you want to back up
- Tap Share again and select the method of contact backup
Back Up Media Files on a Windows PC:
- Connect the Samsung phone to the computer via USB
- Enable Media device / File Transfer when prompted or from the Notification area
- Open the File Explorer on the computer
- Locate the media files on the phone storage
- Copy and paste the files to the desired backup location on the computer
- Once done, eject the phone storage via system tray and safely disconnect the device form the USB cord
Back Up Media Files on a Mac:
NOTE: If Samsung Kies is already installed on the Mac, skip the first 3 steps:
- Open the Internet browser on the Mac
- Head down to https://www.samsung.com/us/support/owners/app/kies
- Click Download for Mac and install Kies
- Then connect the Samsung device to the Mac via USB
- Enable File Transfer / Media device when prompted or from the Notification area
- Open Kies on the Mac and access Back up / restore
- Go to the Backup tab
- Tick the boxes associated with Photos, Music and other types of files you want to back up
- Click Backup to start the process
- Once done, drag the phones virtual drive from the desktop and drop it over the Trash can to eject it
- Safely disconnect the phone from the USB port
› See More: Samsung Galaxy J2 Pro (2018): Back Up App Data, Contacts, and Media
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