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Back Up App Data:
- Launch Settings
- Access Cloud and accounts
- Tap Backup & Restore
- Enable Back up my data to back up app data, settings, and passwords to your backup account
- Enable Automatic Restore to allow app data, settings, and passwords to be restored automatically when reinstalling apps or signing in with the backup account
Back Up Contacts:
- Open Settings
- Go to Cloud and account
- Tap Accounts
- Select the account you want to use for backup
- When ready, tap Menu > Sync Now
Back Up Contacts to SD Storage:
- Launch Contacts
- Tap Menu > Settings
- If necessary, switch to All contacts
- Tap Import/Export contacts > Export to SD
- Tap OK to confirm
Back Up Media Files on the Phone Storage:
- Launch My Files
- Access Internal storage
- Tap Menu > Share
- Select the desired contacts and tap Share
- Lastly select a location for the backup
Back Up Media Files on a PC:
- Connect the Android device to the computer via USB
- On the phone, enable Media device / File Transfer when prompted or from the Notification area
- Open the File Explorer on the computer
- Locate the media files on the phone
- Copy and transfer the files to the desired backup location on the PC
- Once done, you can safely disconnect the device from the USB port
Back Up Media Files on a Mac Computer:
NOTE: Skip the first 3 steps if Samsung Kies is already installed on the Mac.
- Launch the Internet browser on the Mac
- Visit https://www.samsung.com/us/support/owners/app/kies
- Click Download for Mac and install Kies on the computer
- Connect the Android phone to the Mac via USB and enable File Transfer / Media device on the phone
- Open Kies on the Mac
- Access the Back up / restore tab
- Go to Backup and tick the boxes associated with Photos Music and other media file types you want to back up
- When ready, click Backup
- Once the process completes, eject the phone storage by dragging the virtual drive from the desktop and dropping it over the trash can
- You can safely disconnect the phone from the USB port
› See More: Samsung Galaxy J2 Duos: Back Up App Data, Contacts, and Media Files
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