Block Calls From a Contact:

  1. Launch “Phone”
  2. Tap “Menu” > “Settings”
  3. Tap “Block numbers”
  4. Perform one of the steps below:
    • To block a new phone number: enter it and ensure the match criteria is set to “Default”
    • To block unknown callers: enable “block unknown callers”
    • To block a contact from the call log or phonebook: go to “Recents” or “Contacts” and select the desired entry

Unblock Incoming Calls from a Contact:

  1. Open “Phone”
  2. Tap “Menu” > “Settings”
  3. Go to “Block numbers”
  4. Tap the “-“ symbol next to the contact/phone number you want to unblock

Block Messages:

  1. Open “Messages”
  2. Tap “Menu” > “Block numbers”
  3. Tap “Message block” and set the slider “ON”
  4. Tap “OK” to confirm

Block Messages From a Phone Number:

  1. Launch “Messages”
  2. Tap “Menu” > “Settings” > “Block messages”
  3. Tap “Block numbers”
  4. Enter the phone number you want to block or tap “+” and select a contact from “Contacts” or “Inbox”

Unblock Messages:

  1. Open “Messages”
  2. Tap “Menu” > “Settings”
  3. Go to “Block numbers”
  4. Tap the “-“ symbol associated with the phone number you want to unblock

Reset the Call Log:

  1. Open “Phone”
  2. Go to “Recents” and tap “Menu”
  3. Tap “Delete”
  4. Select the call log entry to remove or tap “All”
  5. Tap “Delete”

Enable Call Forwarding:

  1. Launch “Phone”
  2. Tap “Menu”
  3. Access “Settings” > “More settings”
  4. Tap “Call forwarding”
  5. Select “Always forward”
  6. Enter the phone number you want to use for call forwarding
  7. Alternatively, select an existing contact
  8. Tap “Turn On”

Enable Conditional Call Forwarding:

  1. Open “Phone”
  2. Tap “Menu” > “Settings” > “More settings”
  3. Tap “Call forwarding”
  4. Select to “Forward when unreachable” “Forward when unanswered” or “Forward when busy”
  5. Enter the phone number you want to use for call forwarding or select a contact from the phonebook
  6. Tap “Turn On”

Disable Call Forwarding:

  1. Launch “Phone”
  2. Tap “Menu” > “Settings”
  3. Tap “more settings” > “Call forwarding”
  4. Select the forwarding option you want to disable
  5. Tap “Turn Off”


› See More: Samsung Galaxy J7 Duo (2018): Block Calls & Messages, Manage Call Forwarding