NOTE: You can check this thread for instructions on how to back up app data, contacts, and media files.

Restore Contacts from SD Storage:

  1. Launch “Settings”
  2. Scroll to “Device”
  3. Tap “Applications”
  4. Go to “Contacts” and select to “Import/Export contacts”
  5. Tap “Import” > “SD Card”
  6. Select to import a single or multiple vCard files
  7. If necessary, select the vCard(s) you want to restore
  8. Choose to store contacts on “Device storage” or to sync them with your Google account

Restore Contacts form a Google Account:

  1. Launch “Settings”
  2. Go to “User and Backup” > “Accounts”
  3. Select “Google”
  4. Select your email address or username
  5. Ensure the “Contacts” check box is ticked
  6. Tap “Menu” > “Sync Now”

Restore Media Files from SD Storage:

  1. Launch “My Files”
  2. Access “Local storage”
  3. Go to “SD Card”
  4. Tap “More” > “Edit”
  5. Tick the check boxes associated with the media files you want to restore
  6. Tap “More” > “Move” > “Device storage”
  7. Select the target folder or tap “Create folder”
  8. Tap “Move here”

Restore Media Files from a Windows PC:

  1. Connect the Android phone to the computer via USB
  2. On the phone, enable “Media device” / “File Transfer” when prompted or from the Notification area
  3. Launch the File Explorer on the computer
  4. Locate the media file backups on the computer
  5. Copy and transfer the files to the phone storage in the “Media” directory or the folders of origin
  6. Once done, eject the phone storage and safely disconnect the device from the USB port

Restore Media Files from a Mac:

  1. Connect the Android device to the computer via USB
  2. On the phone, enable “Media device” / “File Transfer” when prompted or from the Notification area
  3. Access the “Restore” tab
  4. Tick the check boxes associated with “Photos” “Music” and other media file types you want to restore
  5. Select the desired files or tap “Select all”
  6. Click “Restore” to start the process
  7. Once done, eject the phone storage by dragging the virtual drive from the desktop and dropping it over the “trash can” icon
  8. You can now safely disconnect the device from the USB port



See More: Samsung Galaxy J6: Restore Contacts and Media Files