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WARNING! When you factory reset your phone, all your personal data stored on the device will be deleted. This includes media files and ringtones, downloads, apps, contacts etc. Also all settings will be restored to factory values, but data stored on the SIM and SD cards wont be affected.
Before you reset the phone you can check this thread for back up instructions, and this thread for a guide on restoring data.
Factory Reset via Settings:
- Launch Settings
- Go to Cloud and accounts
- Tap Backup and restore
- Optionally, enable or disable Back up my data and Restore
- Return to Settings and access General management
- Tap Reset > Factory data reset
- Tap Reset again
- If your phone is protected by a lock screen, enter your PIN/password and tap Continue
- When ready, tap Delete all
Factory Reset via Recovery:
NOTE: If your phone crashes, freezes, or prevents you from resetting it using the method above, alternatively you can try resetting the phone from Android Recovery.
- Turn the phone Off if necessary
- Press and hold Power Volume Up and the Home/Bixby keys at the same time
- At the Android screen, release the buttons and wait for the Android Recovery menu
- Once in Recovery, press Volume down repeatedly to navigate the menu and highlight Wipe data/factory reset
- Press Power to select the highlighted option
- Then, highlight Yes delete all user data and press Power
- After the phone resets, highlight Reboot system now if needed and press Power again to confirm
Reset Network Settings:
NOTE: When you reset network settings, your saved Bluetooth and Wi-Fi connections will be deleted, while data restrictive settings, background sync settings, and network selection mode will be restored to factory values.
- Open Settings
- Access General Management
- Tap Reset > Reset network settings
- In case your device is protected by a lock screen, enter your PIN/password
- Tap Reset settings
› See More: Samsung Galaxy J3 Star: Factory Reset via Settings/Recovery; Reset Network Settings
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