Back Up App Data:

  1. Open “Settings”
  2. Go to “Cloud and account”
  3. Tap “Backup & Restore”
  4. Enable “Back up my data” to back up app data, settings, and Wi-Fi passwords to your backup account
  5. Enable “Automatic Restore” to allow app data, settings, and Wi-Fi passwords to be restored the next time you log in with the backup account or when reinstalling applications

Back Up Contacts:

  1. Open “Contacts”
  2. Go to “Cloud and account”
  3. Access “Accounts” and select the desired backup account
  4. Enable “Contacts” and tap “Menu” > “Sync Now”

Back Up Contacts to SD Storage:

  1. Open “Contacts”
  2. Tap “Menu”
  3. Go to “Settings” and switch to “All contacts”
  4. Tap “Import/Export”
  5. Select “Export to SD” and tap “OK”

Back Up Media Files to Phone Storage:

  1. Open “My Files”
  2. Go to “Internal storage”
  3. Tap “Menu” > “Share”
  4. Select the desired contacts
  5. Tap “Share” and select a backup location

Back Up Media Files on a Windows PC:

  1. Connect the Android device to the PC via USB
  2. On the phone, enable “File Transfer” / “Media device” at the prompt or from the Notification area
  3. Open the File Explorer on the PC
  4. Navigate to the phone storage and copy the desired media files
  5. Transfer the files to the desired backup location on the PC storage
  6. Once done, eject the phone storage and safely disconnect the device from the USB port

Back Up Media Files on a Mac:

NOTE: Skip the first 3 steps if Samsung Kies is already installed on the Mac.

  1. Open the Internet browser on the Mac
  2. Visit https://www.samsung.com/uk/support/kies
  3. Click “Download for Mac” and install the app on the computer
  4. Connect the Android phone to the Mac via USB
  5. On the phone, enable “File Transfer” / “Media device” when prompted or from the Notification area
  6. Open Kies on the Mac and go to “Back up / Restore”
  7. Access “Backup”
  8. Tick the boxes associated with the media file types you want to back up
  9. Click “Backup” to start the process
  10. Once the process completes, eject the phone storage by dragging the virtual drive from the desktop and dropping it in the trash can
  11. You can safely disconnect the device from the USB port


› See More: Samsung Galaxy J7 Refine: Back Up App Data, Contacts, and Media Files