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Factory Reset
WARNING! When you factory reset your phone, all your personal data stored on the phone will be deleted, including media files, ringtones, contacts, apps, downloaded content etc. Additionally all settings will be restored to factory values, however data located on the SIM and SD cards wont be affected.
Before you reset the phone, you can check this thread for a guide on how to back up app data, and this thread for instructions on restoring data.
Factory Reset via Settings:
- Launch Settings
- Go to Cloud and accounts
- Tap Backup and restore
- Optionally, enable or disable Back up my data and Restore
- Return to Settings and go to General Management
- Tap Reset > Factory data reset
- Tap Reset again and if your phone is protected by a lock screen, enter your password/PIN and tap Continue
- Tap Delete all to confirm
Factory Reset via Recovery:
NOTE: If your phone crashes, freezes, or otherwise prevents you from resetting it using the method above, alternatively you can try resetting the phone from Android Recovery.
- Turn the phone Off if necessary
- Press and hold Volume Up Power and the Home / Bixby buttons at the same time
- At the Android screen, release the keys and wait for Android Recovery
- Once in Recovery, press Volume down to navigate the menu and highlight Wipe data/factory reset
- Press Power to select the highlighted option
- Then, highlight Yes delete all user data
- Press Power to select the option
- After the phone resets, highlight Reboot system now and press Power to confirm
Reset Network Settings:
NOTE: By resetting network settings, your saved Bluetooth and Wi-Fi connections will be deleted, while data restrictive settings, background sync settings, and network selection mode will be restored to factory values.
- Open Settings
- Access General Management
- Tap Reset > Reset network settings
- If your device is protected by a lock screen, enter your PIN/password
- Tap Reset settings
› See More: Samsung Galaxy J7 Refine: Factory Reset via Settings/Recovery; Reset Network Settings
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