- 12-11-2006, 03:13 PM #1Newbie
- Posts
- 1
I've been with Sprint since 2001. I am currently on a military activation overseas, so my account was put on hold until I returned; however, I was on a retention plan prior to leaving and I was never advised that I'd lose my plan and have to take whatever is available when I return to the States.
I am also under a contract, because seven months ago I purchased a new phone and they gave me a $100 credit, which reactivated a two year contract (crooks!!)
Anyhow, today I called to get the details on reactivating my account, because I'm returning to the States in two weeks. After being advised I lost my old plan, I requested to speak to the Retentions Dept.
Retentions offered me:
900 minutes (I think they upped it to 1000 but I can't remember)
7pm N/W
Sprint to Sprint free
500 free text
for $52.50 before taxes (I will also receive a 15% military discount)
I told the Rep. I really want all this, but I want my bill to be around $40 before tax, but she said she can not deviate from the pre-established Retention Plans, and they are actually getting rid of the Retention Plans all together in the near future.
I told her I was not satisfied with her offer and would need to think about it before making my decision (my previous plan was better)...
So, my question is: Can I get a better deal, or is she being truthful about not being able to deviate from the Retention Plans already established?
I WANT:
1000 minutes (at least)
7pm N/W
Sprint to Sprint
500 free text (at least - would prefer unlimited)
Vision (I don't really use this, but would like to send / receive pics if I want)
ALL for LESS then $50
Is this possible??? And if so, how do I get it????
Thanks You - Rick
› See More: Retention Plan Help.
- 01-19-2007, 04:58 PM #2Junior Member
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- 7
Re: Retention Plan Help.
You are already getting an amazing deal. You are very lucky to get this and now you want to try and get even more free stuff? Don't push your luck, keep what you got and stop being a damn mooch. You think because you can't get your old plan back so they give you an even better plan than what you had that they should just give you what you want? I want a million bucks, maybe I should call Sprint and ask for it eh?
- 07-31-2007, 11:56 AM #3Junior Member
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- 17
Re: Retention Plan Help.
well they can offer you concessions if you re up your contract (ie gave me $200 per line discount - i wanted cash option not a new phone)
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