Sprint Salesperson said contract customers get priority at the same "towers" over PAYG customers

Is this true? At any given tower, she said the contract customer's get priority over their own PAYG customers including VM and Boost.

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From what I've read resellers and prepaid buy excess capacity. The only time this would be true is if the tower were at capacity. In that case it may take a couple seconds more to connect the call, or a couple tries in extreme cases.