New contract, advice on haggling.

In message <[email protected]>, Dv
<[email protected]> writes
>Hi
>
>For the last two years I've been on the online 200 deal with O2.
>
>This meant I got 500 texts and 200 anytime minutes for £25 (1st year)
>and £20 for the second year. I phoned up O2 today as my contract is
>due to expire mid june.
>
>The best they can offer me now is 200 minutes and 400 texts per month
>for 18 months.
>
>The phone I'm after is the Samsung U600 (unless anyone has horror
>stories).
>
>Having had a brief look around the web (onestopphoneshop etc.) I
>haven't found any deals much better than this. I don't quite use my
>200 minutes (I've only been billed over my line rental once over the
>past 24 months which perhaps explains why O2 aren't bothered about
>keeping me!!) and I use approx 300 texts a month.
>
>Are there any deals around for my medium(ish) use? Also if I go into a
>shop what are my chances of being able to haggle people down on the
>prices per the website? Is it likely that if I cancel my O2 contract
>they will come back with a better offer (I spoke to an upgrade and a
>retention person today but they we'rent budging!).
>
>Any advice would be appreciated.
>
>Cheers
>
>Dave
>
Similar story I'm afraid - except I am happy to keep old phone.
Un-budging-ness is the new policy! I have not renewed yet, but will try
once more and report what happens: keep in touch.
--
Richard C

---

› See More: New contract, advice on haggling.

Dv wrote:
> Hi
>
> For the last two years I've been on the online 200 deal with O2.
>
> This meant I got 500 texts and 200 anytime minutes for £25 (1st year)
> and £20 for the second year. I phoned up O2 today as my contract is
> due to expire mid june.
>
> The best they can offer me now is 200 minutes and 400 texts per month
> for 18 months.
>
> The phone I'm after is the Samsung U600 (unless anyone has horror
> stories).
>
> Having had a brief look around the web (onestopphoneshop etc.) I
> haven't found any deals much better than this. I don't quite use my
> 200 minutes (I've only been billed over my line rental once over the
> past 24 months which perhaps explains why O2 aren't bothered about
> keeping me!!) and I use approx 300 texts a month.
>
> Are there any deals around for my medium(ish) use? Also if I go into a
> shop what are my chances of being able to haggle people down on the
> prices per the website? Is it likely that if I cancel my O2 contract
> they will come back with a better offer (I spoke to an upgrade and a
> retention person today but they we'rent budging!).
>
> Any advice would be appreciated.
>
> Cheers
>
> Dave
>
I got offered very little last week when I called 4 times in total, so I
have moved to O2 via e2Save.
My missus called 2 days ago, got offered nothing, then called back
another twice. They eventually offered her the U600 free, 12 month
contract, 500 mins and 600 texts for £30 and half price for 6 months.
It really depends who you get on the day, but remember a few things -
- Have some facts and figurs of other deals infront of you.
- Be upbeat and happy on the phone. Engage them in conversation. They
are on the phone all day, som make the, want to help you. Wading in
shouting "I want or I am leaving" will not make them want to help.
- Be firm. If they offer you a deal that is no good, say you will think
about it. You do not have to say yes or no right then.


There is a thread here you can also read -
http://forums.moneysavingexpert.com/...74041&page=101

G