- 07-13-2005, 08:57 PM #1Newbie
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- 4
When I have no voicemail, the voicemail bar still shows up on the screen as well as the voicemail icon in the upper right. Does anyone know how to get this to stop appearing when there's no voicemails? I took the battery out and put it back, but that didn't work. LindaD
› See More: LG1400 voicemail
- 07-13-2005, 09:23 PM #2
can you specify what phone model and service provider you are using, i couldn't read your mind...
- 07-13-2005, 09:55 PM #3Newbie
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- 4
Sorry, it's an LG1400, Cingular
- 07-13-2005, 10:13 PM #4
you are sure you don't have any saved messages right?
take the battery out from your phone wait about 30 seconds and re-install the battery and tell if it deletes the message icon..
- 07-13-2005, 10:51 PM #5Newbie
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- 4
No saved messages. I took the battery out and put it back in, still shows there's voicemail.
- 07-14-2005, 01:08 AM #6Member
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- Los Angeles
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u still prolly have voicemail, I have that phone as well. You just have to make sure no saved.
- 07-14-2005, 10:04 AM #7Originally Posted by LindaD
ok call Cingular and have them reprovision your voice mail settings.
- 07-14-2005, 02:27 PM #8Newbie
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Thank you!
- 07-14-2005, 11:07 PM #9Originally Posted by LindaD
let us know the outcome..thanks.
- 07-15-2005, 09:21 AM #10Newbie
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- 4
More LG Voice Mail issues
Has anyone seen or heard of problems with the LG4015 and Voice mail notification.
Specifically getting an incorrect voice mail count of 255 new messages when 1 new message actually comes in?
I have seen this on three different occasions on three different LG4015 phones and can't quite figure out why.
Any help or suggestions would be greatly appreciated.
- 07-15-2005, 09:47 AM #11
that could be a software glitch, calling your carrier to reset your v/m settings might also help in your case, have you call Cingular to ask?
- 07-15-2005, 09:59 AM #12Newbie
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Originally Posted by Tony E!
Voice Mail reset doesn't help. I was thinking that maybe a certain software version could be causing the problems. I have not been able to dupliacte the issue on all LG phones just a handful. 3 to be exact.
I think the software version in the LG4015 is reading the messaging from the SMSC incorrectly and data filling the MWI count as 255 for some reason, but I haven't been able to confirm the version of the affected phones.
- 07-15-2005, 10:11 AM #13
the next step would be to reflash the phone with the software, most don't go through those steps they just ask for a new phone when there's a software issue.
- 07-15-2005, 10:16 AM #14Newbie
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- 4
Thank Tony E
I'll make that suggestion and let you know.
- 07-15-2005, 10:32 AM #15Originally Posted by Mike Steel
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