1. #1
    LindaD
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    When I have no voicemail, the voicemail bar still shows up on the screen as well as the voicemail icon in the upper right. Does anyone know how to get this to stop appearing when there's no voicemails? I took the battery out and put it back, but that didn't work. LindaD


    See More: LG1400 voicemail




  2. #2
    Tony E!
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    can you specify what phone model and service provider you are using, i couldn't read your mind...



  3. #3
    LindaD
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    Sorry, it's an LG1400, Cingular



  4. #4
    Tony E!
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    you are sure you don't have any saved messages right?

    take the battery out from your phone wait about 30 seconds and re-install the battery and tell if it deletes the message icon..



  5. #5
    LindaD
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    No saved messages. I took the battery out and put it back in, still shows there's voicemail.



  6. #6
    OSP
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    u still prolly have voicemail, I have that phone as well. You just have to make sure no saved.



  7. #7
    Tony E!
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    Quote Originally Posted by LindaD
    No saved messages. I took the battery out and put it back in, still shows there's voicemail.

    ok call Cingular and have them reprovision your voice mail settings.



  8. #8
    LindaD
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    Thank you!



  9. #9
    Tony E!
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    Quote Originally Posted by LindaD
    Thank you!

    let us know the outcome..thanks.



  10. #10
    Mike Steel
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    More LG Voice Mail issues

    Has anyone seen or heard of problems with the LG4015 and Voice mail notification.

    Specifically getting an incorrect voice mail count of 255 new messages when 1 new message actually comes in?

    I have seen this on three different occasions on three different LG4015 phones and can't quite figure out why.

    Any help or suggestions would be greatly appreciated.



  11. #11
    Tony E!
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    that could be a software glitch, calling your carrier to reset your v/m settings might also help in your case, have you call Cingular to ask?
    Last edited by Tony E!; 07-15-2005 at 10:08 AM.

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  12. #12
    Mike Steel
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    Quote Originally Posted by Tony E!
    that could be a software glitch, calling your carrier to reset you v/m settings might also help in your case, have you call Cingular to ask?

    Voice Mail reset doesn't help. I was thinking that maybe a certain software version could be causing the problems. I have not been able to dupliacte the issue on all LG phones just a handful. 3 to be exact.

    I think the software version in the LG4015 is reading the messaging from the SMSC incorrectly and data filling the MWI count as 255 for some reason, but I haven't been able to confirm the version of the affected phones.



  13. #13
    Tony E!
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    the next step would be to reflash the phone with the software, most don't go through those steps they just ask for a new phone when there's a software issue.

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  14. #14
    Mike Steel
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    Thank Tony E

    I'll make that suggestion and let you know.



  15. #15
    Tony E!
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    Quote Originally Posted by Mike Steel
    Thank Tony E

    I'll make that suggestion and let you know.
    good luck Mike, sorry i couldn't help more.

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