WARNING! When you factory reset your device, all the data stored on the internal memory will be deleted, including downloaded content, media files, apps, contacts etc. In addition, all settings will be restored to factory value.

NOTE: Before you reset the phone, you can visit this thread for a guide on how to back up data, and this thread for instructions on how data can be restored on the LG G Vista 2.

Factory Reset via Settings:

  1. Open the apps drawer
  2. Launch “Settings”
  3. If necessary, tap “Menu” and switch to “List view”
  4. Scroll to “Personal” and tap “Backup & reset”
  5. Enable or disable “Back up my data” and “Automatic restore”
  6. Tap “Backup account” and if necessary, follow the on-screen steps to create a Google backup account
  7. Tap “Factory data reset” and optionally, enable or disable “Erase SD Card”
  8. Tap “Reset phone” > “Next”
  9. Tap “Delete all” > “OK” to confirm

Master Reset via Recovery:

NOTE: If you are unable to reset the phone using the method above, you can try resetting it via Recovery. The Recovery menu can be accessed by performing a combination of hardware key presses.

  1. Turn off the phone
  2. Press and hold “Volume Down” and “Power” at the same time
  3. At the “LG” logo, quickly release and re-hold “Power”
  4. At the “Factory data reset” prompt, use “Volume down” to highlight “Yes”
  5. Press “Power” to select the highlighted option
  6. At the “Erase all data and restore default settings” screen, highlight “Yes” using “Volume down”
  7. Press “Power”

Check for Software Updates:

NOTE: After you factory reset your phone you should verify if newer software updates are available for download on your device.

  1. Open the “Settings” menu
  2. If necessary, tap “Menu” and select “Switch to list view”
  3. Tap “About phone”
  4. Check if new updates are available and if there are, follow the on-screen steps to apply them

See More: LG G Vista 2: Factory Reset and Check for OS Updates