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NOTE: You can check this thread for instructions on how to back up app data, contacts, and media files.
Restore App Data:
- Launch “Settings”
- Go to “Phone Management”
- Tap “Backup & Reset”
- Tap “Restore from backup”
- Select the backup file you want to restore
- Tap “Start” > “Done”
NOTE: You might have to reboot the phone to complete the process.
Restore Contacts:
- Launch “Settings”
- Access “Phone management”
- Tap “Backup & Reset”
- Under “LG Backup” select “Restore from backup”
- Tap the backup you want to restore and tap “Start”
- When prompted with “Restored” tap “Done”
Restore Media Files:
- Launch “Settings”
- Go to “Phone Management”
- Tap “Backup & Reset”
- Tap “Restore from backup” and select the media file backups you want to restore
- Tap “Start” and when prompted, tap “Restart”
Restore Media Files from a PC:
- Connect the Android phone to the PC via USB
- On the phone, enable “File Transfer” / “Media device” at the prompt or from the Notification area
- Launch the File Explorer on the computer
- Locate the media file backups on the PC
- Copy and paste the files to the phone storage, preferably in the folders from where they originate
- After the transfer completes, eject the phone storage and safely disconnect the phone from the USB cord
› See More: LG Q7: Restore App Data, Contacts, and Media Files
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