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  1. DustenRust's Avatar
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    DustenRust
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    NOTE: You can check this thread for a guide on how to back up app data, contacts, and media files

    Restore App Data:

    1. Launch “Settings
    2. Go to “Phone Management
    3. Tap “Backup & Reset
    4. Tap “Restore from backup” and select the backup file you want to restore
    5. Tap “Start” > “Done

    NOTE: You might need to reboot the phone to complete the process.

    Restore Contacts:

    1. Launch “Settings” and go to “Phone Management
    2. Tap “Backup & Reset
    3. Under “LG Backup” select “Restore from backup
    4. Select the backup you want to restore and tap “Start
    5. When prompted with “Restored” tap “Done

    Restore Media Files:

    1. Open “Settings
    2. Go to “Phone Management
    3. Tap “Backup & Reset” > “Restore from backup
    4. Select the media file backups you want to restore
    5. Tap “Start” and when prompted, tap “Restart” to complete the process

    Restore Media Files from a PC:

    1. Connect the Android phone to the computer via USB
    2. On the phone, enable “File Transfer” / “Media device” when prompted or from the Notification area
    3. Navigate to the media file backups on the PC
    4. Copy and transfer the files to the phone storage, preferably in the folders from where they originate
    5. Once the transfer is done, eject the phone storage and safely disconnect the device from the USB port



    See More: LG G7 ThinQ: Restore App Data, Contacts, and Media Files




  2. #2
    nolikishi
    nolikishi is offline
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    Re: LG G7 ThinQ: Restore App Data, Contacts, and Media Files

    If there is no backup of the App Data, Contacts, and Media Files, you can also ask help from LG Data Recovery software. Usually, before the data being overwritten by new data, the software will scan out all data on it, including App Data, Contacts, and Media Files. Then you can preview and choose them to recover.



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