How-to: LG K11 Plus: Back Up App Data, Contacts, and Media Files

Back Up App Data:

1. Open “Settings”
2. Access “Phone Management”
3. Tap “Backup & Reset”
4. Select “Google Backup”
5. Enable “Back up my data”

Back Up Contacts to an LG Account:

1. Launch “Settings”
2. Access “Phone Management”
3. Tap “Backup & Reset” > “LG Backup”
4. Tap “Backup & Restore” > “Back up my data”
5. Sign in with your LG account and select “Personal data” while deselecting the other options
6. Expand the “Personal data” option and make sure “Contacts” is checked
7. Tap “Start” > “Done”

Back Up Contacts to SD Storage:

1. Open “Settings”
2. Access “Backup & Reset” under “Phone Management
3. Tap “LG Backup & Restore”
4. Access “Backup data” > “SD Card”
5. Select the contacts you want to back up
6. Tap “Start” > “Done”

Back Up Media Files:

1. Launch “Settings”
2. Go to “Backup & Reset”
3. Tap “LG Backup” > “Backup & Restore”
4. Select the “Media data” option while deselecting the others
5. Expand “Media data” and select the media files you want to back up
6. Tap “Start” > “Done”

Back Up Media Files on a Windows PC:

1. Connect the Android device to the computer via USB
2. On the phone, enable “Media device” / “File Transfer” when prompted or from the Notification area
3. Open the File Explorer on the PC
4. Locate the backup media files on the phone or the files ending with the “.sbf” extension
5. Transfer the files to the desired backup location on the computer
6. Once the transfer completes, eject the phone storage and safely disconnect it from the USB port

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