NOTE: You can check this thread for a guide on how to back up data, contacts, and media files.

Restore App Data:

  1. Launch “Settings
  2. Go to “Phone Management
  3. Tap “Backup & Reset” > “Restore from backup
  4. Select the backup file you want to restore
  5. Tap “Start” > “Done

NOTE: you might need to reboot the device to complete the process.

Restore Contacts:

  1. Open “Settings
  2. Go to “Phone Management
  3. Tap “Backup & Reset
  4. Under “LG Backup” select “Restore from backup
  5. Select the backup you want to restore
  6. Tap “Start
  7. At the “Restored” prompt tap “Done

Restore Media Files:

  1. Open “Settings
  2. Access “Phone Management
  3. Tap “Backup & Reset” > “Restore from backup
  4. Select the media file backups you want to restore
  5. Tap “Start” > “Restart

Restore Media Files from a PC:

  1. Connect the Android phone to the computer via USB
  2. On the phone, enable “File Transfer” / “Media device” at the prompt or from the Notification area
  3. Open the File Explorer on the computer
  4. Locate the media file backups on the PC
  5. Copy and paste the files to the phone storage, preferably in the folders of origin
  6. Once the transfer completes, eject the phone storage and safely disconnect the device from the USB port



See More: LG Q7 Plus: Restore App Data, Contacts, and Media Files