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NOTE: You can check this thread for a guide on how to back up data, contacts, and media files.
Restore App Data:
- Launch “Settings”
- Go to “Phone Management”
- Tap “Backup & Reset” > “Restore from backup”
- Select the backup file you want to restore
- Tap “Start” > “Done”
NOTE: you might need to reboot the device to complete the process.
Restore Contacts:
- Open “Settings”
- Go to “Phone Management”
- Tap “Backup & Reset”
- Under “LG Backup” select “Restore from backup”
- Select the backup you want to restore
- Tap “Start”
- At the “Restored” prompt tap “Done”
Restore Media Files:
- Open “Settings”
- Access “Phone Management’
- Tap “Backup & Reset” > “Restore from backup”
- Select the media file backups you want to restore
- Tap “Start” > “Restart”
Restore Media Files from a PC:
- Connect the Android phone to the computer via USB
- On the phone, enable “File Transfer” / “Media device” at the prompt or from the Notification area
- Open the File Explorer on the computer
- Locate the media file backups on the PC
- Copy and paste the files to the phone storage, preferably in the folders of origin
- Once the transfer completes, eject the phone storage and safely disconnect the device from the USB port
› See More: LG Q7 Plus: Restore App Data, Contacts, and Media Files
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