NOTE: You can check this thread for instructions on how to back up data on the phone.

Restore App Data:

  1. Open “Settings
  2. Access “Phone Management
  3. Tap “Backup & Reset” > “Restore from backup
  4. Select the desired backup file
  5. Tap “Start” > “Done

NOTE: You might have to reboot the device to complete the process.

Restore Contacts:

  1. Launch “Settings
  2. Go to “Phone Management
  3. Tap “Backup & Reset
  4. Select “Restore from backup” under “LG Backup
  5. Select the desired backup file and tap “Start
  6. When prompted with “Restored” tap “Done

Restore Media Files:

  1. Open “Settings
  2. Go to “Phone Management
  3. Tap “Backup & Reset” > “Restore from backup
  4. Select the desired media files
  5. Tap “Start” > “Restart

Restore Media Files from a PC:

  1. Connect the Android device to the PC via USB
  2. Enable “File Transfer” / “Media device” on the phone when prompted or from the Notification area
  3. Open the File Explorer on the PC
  4. Navigate to the media backup files on the computer
  5. Copy and paste the files to the phone storage in the folders of origin
  6. Once done, eject the phone storage and disconnect the device from the USB cord



See More: LG Candy: Restore App Data, Contacts, and Media Files