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NOTE: You can check this thread for a guide on how to back up data on the phone.
Restore App Data:
- Open “Settings” and go to “Phone Management”
- Tap “Backup & Reset”
- Tap “Restore from backup”
- Select the desired backup file and tap “Start” > “Done”
NOTE: You might need to reboot the phone to complete the process.
Restore Contacts:
- Launch “Settings” and go to “Phone Management”
- Tap “Backup & Reset”
- Under “LG Backup” select “Restore from backup”
- Select the desired backup file
- Tap “Start” > “Done”
Restore Media Files:
- Open “Settings”
- Access “Phone Management”
- Tap “Backup & Reset”
- Tap “Restore from backup” and select the desired media files
- Tap “Start” > “Restart”
Restore Media Files from a PC:
- Connect the Android phone to the PC via USB
- Enable “File Transfer” / ‘Media device” on the phone, either at the prompt or from the Notification shade
- Open the File Explorer on the computer
- Locate the media backup files on the PC
- Transfer the files to the phone storage, preferably in the folders of origin
- Once the transfer completes, eject the phone storage and safely disconnect the device from the USB port
› See More: LG G7+ ThinQ: Restore App Data, Contacts, and Media Files
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