NOTE: For instructions on how to back up data on the phone, check this thread.

Restore App Data:

  1. Launch “Settings
  2. Go to “Phone Management
  3. Tap “Backup & Reset” > “Restore from backup
  4. Select the desire backup file
  5. Tap “Start” > “Done

NOTE: You might have to reboot the phone to complete the process.

Restore Contacts:

  1. Open “Settings
  2. Go to “Phone Management
  3. Tap “Backup & Reset” and select “Restore from backup” under “LG Backup
  4. Select the desired backup file
  5. Tap “Start” > “Done

Restore Media Files:

  1. Launch “Settings
  2. Go to “Phone Management
  3. Tap “Backup & Reset” > “Restore from backup
  4. Select the media files you want to restore
  5. Tap “Start” > “Restart

Restore Media Files from a PC:

  1. Connect the Android device to the PC via USB
  2. On the phone, enable “Media device” / “File Transfer” when prompted or from the Notification area
  3. Launch the File Explorer on the computer and locate the media backup files on the PC storage
  4. Copy and paste the files to the phone storage, preferably in the folders of origin
  5. Once done, eject the phone storage and safely disconnect the device from the USB cord



See More: LG Phoenix 4: Restore App Data, Contacts, and Media Files