NOTE: For a guide on how to back up data on the phone, check this thread.

Restore App Data:

  1. Open “Settings
  2. Access “Phone Management
  3. Tap “Backup & Reset
  4. Tap “Restore from backup” and select the desired backup file
  5. When ready, tap “Start” > “Done”

NOTE: You might need to reboot the phone to complete the process.

Restore Contacts:

  1. Launch “Settings
  2. Access “Phone Management
  3. Tap “Backup & Reset
  4. Select “Restore from backup” under “LG Backup
  5. Select the desired backup file and tap “Start” > “Done

Restore Media Files:

  1. Open “Settings
  2. Access “Phone Management
  3. Tap “Backup & Reset
  4. Tap “Restore from backup” and select the media files you want to restore
  5. Tap “Start” > “Restart

Restore Media Files from a PC:

  1. Connect the Android phone to the PC via USB
  2. On the phone, enable “File Transfer” / “Media device” at the prompt or from the Notification area
  3. Open the File Explorer on the computer
  4. Navigate to the media backup files on the PC
  5. Copy and transfer the files to the phone storage, preferably in the folders of origin
  6. Once done, eject the phone storage and safely disconnect the device from the USB port



See More: LG Q7 Alpha: Restore App Data, Contacts, and Media Files