moto razor v3i

hi everybody,

I am facing a problem in connecting my moto v3i phone to my computer.

I am using the original usb cable and have the driver named P2K Drivers 2.9, but the computer refuse to identify my phone

the computer gives me this balloon failure messeage in system try "USB Device Not Recognized - one of the USB devices attached to this computer has malfunctioned, and windows doesn't recogize it. For assistance in solving this problem, click this message"

I clicked the message but i don't know how to fix the problem.

please help me and tell me what is the problem with my phone and /or my computer.

N.B.: - I am using windows xp.
- attached a photo of the error message.

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› See More: moto razor v3i

You have to actually have some software installed on the computer. Since you already mentioned P2K, you could download P2K Commander or Manager, or you could use the ubiquitous MPT, or Motorola Phone Tools. Once you have the software installed and running on your PC, it should start recognizing the phone.

paulcman, thanks for your reply. Could you please refer to some links for P2K Commander or Manager, ubiquitous MPT, or Motorola Phone Tools.

Thanks

HERE

THANK YOU

I am still have the same problem, I installed p2k program, p2k commander, usb driver 2.9 and MPT.

The problem still as it

I am getting mad actually

please help

is there anyone facing or has faced the same problem before ????

could you please help me folks......

thanks

try this, it works for everyone

A Guide to Un-Install and Re-Install P2K Drivers - MotoX Forum: Motorola Modding

A Guide to Un-Install and Re-Install P2K Drivers

--------------------------------------------------------------------------------

Neither I, nor MotoX take any responsibility for this guide. Use it at your own risk.

Many people, including myself and some professionals, have had problems with the P2K Drivers. Some never installed them right, and others report sudden problems. So here I will try to explain, in a few very easy steps, how to first Un-Install the drivers, and then Re-Install them correctly.

Things you will need:

A) Driver Tool

B) AlZip

C) RSD Lite 2.5 (or higher). Use Google to search for this one, as links to WAREZ is against forum rules.

----------------------------------

Now, for the "tutorial":

1) Download Driver Tool.

2) Unzip the .RAR file using AlZip. (After AlZip is installed, right-click on the file, and choose "Extract to current folder")

3) In the "MOTODRIVERS" folder, run the "Driver Tool" utility. You will get this:



Then this:



This process shouldn't take more than 30 seconds.

4) Open RSD Lite.

5) Plug in the phone.

6) The computer will "chirp" and you will get a notification that windows found a "New Hardware-Motorola Modem".

7) Now here comes the tricky part: Choose option 2 when the computer asks you to install the drivers, and press "Next". Like this:



8) Press "Browse", and look for the file you unzipped earlier named "MOTODRIVERS". Press "Ok". Like this:



The computer will find the drivers and say "Your hardware is installed and ready to be used".
DO NOT UNPLUG THE PHONE YET! The computer will find some more hardware.

9) Repeat steps 7 and 8 for the for the following:

"Accessories Interface"
"Data Logging MCU Interface"
"Test Command Interface"

10) Unplug the phone. Leave RSD Lite open.

11) Turn off the phone.

12) Force the phone into Boot-Loader Mode, by pressing * # and "power", simultaneously.

13) Plug the phone into the computer (RSD Lite should still be running).

14) Repeat steps 7 and 8 for the "Motorola Flash Interface".


Now you should have all (5) drivers correctly installed!

Note: If you make a mistake somewhere in the middle, just start from the beggining. The process should take no more than 5 minutes.

Hope this helps somebody. Good luck.



This project was made possible by the help I received and gave others on MotoX forum.
__________________

I have a similar problem. I recently bought the V3m and I cant get it to syncronize w/my computer. I bought the music kit from the store and it came w/a cd to install the drivers. it said i installed the driver but when i tried to syncronize the phone w/wmp 10, it kept failing. if anyone has any advice i would greatly appreciate it.

troyboy30, thank you for your assist

I did what the guide said step by step, the same problem appears, after pluging in the phone (step 5) the same balloon failure messeage in system tray appears "USB Device Not Recognized - one of the USB devices attached to this computer has malfunctioned, and windows doesn't recogize it. For assistance in solving this problem, click this message"

after clicking the failure message as windows said, it gives me nothing useful.

do you think that may the problem is in my computer?? I have a P4 computer with MSI 648 MAX HT Ready board, I am using Windows Media Center (service pack. 2)

your reply with suggestion is appreciated.

thanks

Originally Posted by chute_boxer

I have a similar problem. I recently bought the V3m and I cant get it to syncronize w/my computer. I bought the music kit from the store and it came w/a cd to install the drivers. it said i installed the driver but when i tried to syncronize the phone w/wmp 10, it kept failing. if anyone has any advice i would greatly appreciate it.

Your problem is a Verizon issue, not a software issue like renon_eg's.

The first question to ask is what are you trying to do with your phone and PC? If all you want to do is move ringtones and wallpapers, then you should get rid of (uninstall) P2K and keep MPT only. Then, make sure you get it updated to the most recent version; 4.21a. You may have to reinstall MPT because of the P2K drivers still being resident in your system folder.

paulcman....

I did exactly as u said, I setup the motorolla phone tools then I updated it to the latest vesion 4.21a, my mobile still didn't recognized

what shall I do?? is any one face such a problem ?? or I am the only one??

could you advice please

Hopefully somebody with a little more knowledge of GSM setup will be able to give you an assist. My best advice for you is to follow these steps (which I used to setup my CDMA Razr V3c):

Open MPT. Click on "Menu", go to "General Setup" and click the "Communications" tab. Click "Change Modem" and follow the instructions. When you get to the "detect driver" screen, put a check mark in the box next to "Do not automatically detect driver. Select from list." and click "Next".

Choose "Motorola GSM" and scroll the list until you see "V3i". Select this phone and click "Next". Then, simply click "Finish" and it will reload MPT. Your phone will be recognized and you will have access to the "Multimedia Studio" options.

This is slightly modified from the steps I normally publish. If there is no "V3i" option under Motorola GSM, choose the "V3" option. I hope this helps.

but MPT doesn't even open the main menu without recognize the phone.

????????