problem with razr

My daughter's phone, v3c, is approx.5-8 mos. old. She just got it about 2 mos. ago. Working fine yesterday. Today she woke up and the phone won't go on, or should I just say, it flashes on. If you call it, it goes right to the voice mail.
I tried putting my battery on it, and it does the same thing.

---

› See More: problem with razr

Take it to Verizon and see if they will replace it (it is still under manufacturer's warranty). Since the phone itself has only been available from Verizon for a year, (give or take a day or 2), there should be no problem, even though your daughter is not the original owner of the phone.

Got lucky. They replaced it. Unfortunately they couldn't retrieve her phone numbers since you couldn't get into the phone, and all the pictures and videos she just took when we were in Florida she lost.
Thanks for the helpful info!

Will Verizon make you show them a recipt, I know they can see how much waranty is left. I was just wondering if they would MAKE you?

Originally Posted by CoolNate32

Will Verizon make you show them a recipt, I know they can see how much waranty is left. I was just wondering if they would MAKE you?

They didn't ask me for anything. I gave them the phone, told them it doesn't work, he asked for my number, then told me to come back in an hour and they will have a new phone for me!