- 02-07-2006, 01:56 PM #1
i installed the software onto computer..
at main screen asks.. install/read manual..
the read manual doesnt wanna open.
so i installed and then it says connect phone.. i do.. the lil clock thing spins for 20min and then finally the phone pops up on right..
it never stops "initializing" and never is able to read the phone... or can i transfer anything to the phone..
the initializing screen just stays up and everything doesnt wanna open because it cant connect to phone.
i have the right cable, a more than capable laptop, and the newest version CD... whats going on. anyone to help?
thank you.
riley
› See More: have V3C(Alltel) and purchased the data kit w/ v3.0 CD and ....????
- 02-07-2006, 03:19 PM #2Newbie
- Posts
- 5
I had a similar problem with my V3c. However, the disc that was supposed to install the driver, and software...didn't. I went to the parent site, and there was a driver, and software download for my phone. It was written on the 26th of January...of this year! I think that there might have been a conflict with a recent Windows patch, or something. Anyway, the disc wouldn't work, but the download did. I'm not sure what kit you have, but mine's Mobile Action. It's a free download, so....go to www.mobileaction.com and enter your phone, and carrier. Everything worked for me after that.
- 02-07-2006, 05:41 PM #3
thanx man, i have the actual Motorola Data kit for V3C.lol
ill try urs tho thanx
- 02-07-2006, 06:11 PM #4
started off swell and then says cannot install driver.. ima just go to my guy at alltel w/ everything i got and be like WTF
riley
- 02-07-2006, 06:26 PM #5Newbie
- Posts
- 5
I don't know how your first install might have affected your computer. If you connected your USB cord before you installed the driver, you might have messed up the registry. I can't sy from here, but I do a back-up image file with Norton Ghost. Any mistakes can be fixed, no matter what they are. I initiated the driver, then it askes me to connect the phone. The driver finished installing, and I then installed the Mobile Action software. I did have problems from earlier when the disc would not install, and I did a system restore from my protected file before trying the second attempt with the downloaded file. ALSO, I disconnected from the internet, and shut down my Anti Virus software. In some cases AV software can block some installation actions. I don't know if I needed to do that, but I did, and it worked.
You might give this thread a read!!
http://forum.osnn.net/showthread.php?t=80317
Actually, I think this one is better. It has multiple different drivers offered by other RAZR users.
http://forum.osnn.net/showthread.php?t=80169Last edited by Klemm; 02-07-2006 at 06:30 PM.
- 02-07-2006, 06:30 PM #6
thanx man,
so far. im: clicking install it get to the point where it says connect the 8780 or w/e and i "connect the usb and phone.. and it doesnt notice it. ima run once more and not touch anything until it says so.
- 02-07-2006, 07:49 PM #7Newbie
- Posts
- 5
OK, did you download both the software...and the driver? There were two files. I saved both files to my desktop, not "run". Then I disconnected my internet connection, and disabled my A/V software. First, I installed the driver. Then, when I am promted...attach the USB & phone. When the phone is recognized it will take off & install. I then opened the software. I left the phone hooked up the whole time. When it was done, a picture of a phone appeared as a windows type pane. There may be other issues involved that might have something to do with your settings. I just can't say, without being there. I guess you can try to restart your computer, and re-try the install. Beyond that, I don't know.
From what you are telling me, it sounds like you didn't get the driver. You might have just gotten the software.Last edited by Klemm; 02-07-2006 at 07:53 PM.
- 02-07-2006, 07:58 PM #8
i give up for now. no big deal.
i got the driver im pretty sure.. (recognizes phone now) says "v3c connected" when i connect usb but nothing wants to work. ima have a friend come over and do it up. cause im just outa it. plus i dont understand all this stuff 110%..
riley
Similar Threads
- Rogers
- Alltel
- Audiovox
- alt.cellular.verizon
What are the best ways to retain employees of your company?
in Chit Chat