1. #1
    connierenae
    connierenae is offline
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    I bought a brand new pink razr off ebay last week. Used my SIM card (Cingular) and it worked fine. While making a call the phone went dead. I charged the battery but after that it would not send or receive calls or text. It stated "Call failed". Then where it normaly has Cingular for service it had "Emergency Only". Talked to tech support at Cingular and was told to replace the SIM card. I replaced it yessterday but it didn't help. The card works in my V220 so I was told by tech support it has to be the phone. Anything I can do to fix this?

    Thanks!


    See More: *Newbie* Needing help




  2. #2
    tequilajack123
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    Re: *Newbie* Needing help

    could it be because ur phone is locked. when ur phones locked itll only allow you to dial emergency phone numbers. like 911, etc..



  3. #3
    BlkBear
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    Re: *Newbie* Needing help

    connierenae contact the seller ASAP and see if they can replace the phone, or try unlocking it again.



  4. #4
    Binx75075
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    Re: *Newbie* Needing help

    On the back of the phone.... on the battery cover..... under the Motorola logo..... does it have a service provider name?



  5. #5
    Tony E!
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    Re: *Newbie* Needing help

    Just have to look at the menu, if it's unbranded, there will not be any carrier/provider logos.

    (oOO\ (||||)(||||) /OOo)

    Any mis*****ings or grammatical errors in the above statement are intentional;
    they are placed there for the enjoyment of those who like to point them out.

    Super /\/\oderator


    Make sure to click the to show if a post is helpful.



  6. #6
    connierenae
    connierenae is offline
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    Re: *Newbie* Needing help

    Thanx for the help. Bo9ught the phone as brand new still in box unlocked, took selllers word. Have returned phone to have it replaced. This is a great site. Lots of info. I'll be back!



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