Motorola Phone Tools cant find my L7

I'm using the data cable the phone came with and following the step by step instructions that the Motorola phone tools is telling me to do.. yet it cant find my phone...

Any known solutions?

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make sure your MPT is up to date with version 4.36, then if need be go under the menu, then settings, then connection and change the phone to RAZR. Sure you have a SLVR, but the file transfer and multimedia studio will work that way

If that doesnt work try uninstalling, then reintalling MPT and updating to the newest version before plugging in the phone.

Originally Posted by Chroniclez06

I'm using the data cable the phone came with and following the step by step instructions that the Motorola phone tools is telling me to do.. yet it cant find my phone...

Any known solutions?

Did you re-boot your PC after installing MPT? also make sure you wait until you're prompted to plug the phone onto the USB cable, and last make sure that you're using the correct cable, even if it fits.

it dident find mine either but found my V3 no problem. make sure you have the newest version and restart. hope this helps

If you still can't get it to work then call Motorola Technical Support.

1-800-331-6456

I remember having to remove "Motorola USB" from the Phones & Modems thing under Control Panel. Make sure MPT is not running when you do this & then open it back up & follow the directions for re-detecting the phone. Can't remember much more than that since it's been a while since I've had to do that.

heres what it is, go to start menu in windows, my copmuter,under your phones' drive left click and eject. then run mpt until it tells you to plug it in then plug it

read this please

go to Motodev....they post this on DEC 21 2006 and if you read the bold part off this post you may think that, this are...... what?...... better drivers or just different? Cause if you read the bold part it says reinstall after installing the MPT meaning that the drivers that came with MPT are no good?

This USB Driver is used for connecting your Motorola handset to a 32-bit Windows computer via a USB cable.

download the drivers at MOTODEV

Supported Handsets
A630, A845, C380, C381p, C381/C386, C384/C385/C390/C391, C650/C651, C698p, E375, E398, E550/V535/V560, T725, V180/V185/V186/V188, V220/V220i/V226, MOTORAZR V3 (CLDC 1.0)/MOTORAZR V3b, V300/V400/V500, V330/V547/V551/V555, V303p/V400p, V540/V550/V545, V600, V600i, V620, V635, V80, C975, C980, E770, E1000/E1000R, E1070, MOTORAZR V3x, V975, V980, L2/L6/L6i, PEBL U6, MOTORAZR V3 (CLDC 1.1), MOTORAZR V3i/V3e/V3t, MOTOROKR E1, MOTOSLVR L7, V190/V191, V195/V196/V197, V230/V235, V360/V361, V365, V557/V557p ,MOTORAZR maxx V6, MOTORAZR V3xx, V1100, MOTOKRZR K1, MOTORIZR Z3, MOTOSLVR L7i/L7e
A760/A760i, A768/A768i, A728
A780, A910, E680/E680i, MOTOMING A1200/A1200i/A1200r, MOTOROKR E6, MOTOROKR E2
System Requirements
Windows 2000 or 32-bit Windows XP
You must have Administrator permissions to install this driver
Notes
Please reboot the system after installing this USB driver

Installation of Motorola’s Mobile Phone Tools may affect the performance of this driver. Please re-install the USB driver after the installation of the Motorola Mobile Phone Tools