Motorola E550 ringtone keeps reseting to default!

My Motorola E550 mobile keeps resetting to the factory default "Hello Moto" ringtone, no matter how many times I change it! Here's the story:

I lived in the UK. I got a one-year contract with T-Mobile, and a free Motorola E550. Was able to change my ringtone, and used one that I downloaded for about 8 motnsh.

I then ended my contract with T-Mobile, and moved to Canada.

Now living in Canada. Unlocked my Motorola E550 handset using an unlock code purchased off the internet. Got a new contract with Fido, including (obviously) a new SIM card for the handset. The ringtone I had downloaded in the UK is still on the handset, so I change to that ringtone. I call my handset from a landline (in order to test it out), and the ringtone change works.

One hour later, someone calls my handset, and I hear the factory default "Hello Moto" ringtone. And ever since, it keeps on resetting to that same "Hello Moto" ringtone, no matter how many times I change it.

This never happened when I was in the UK with T-Mobile - it only started after moving here to Canada and using Fido.

Any ideas why this is happening? Many thanks in advance!

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hi,
i am unable to help with your query, but i am trying to unlock my e550.
would it be possible for you to tell me the unlock code you used please?
thanks