1. #1
    klinger
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    I used there live update and updated to MPT v5.0,when I try to open MPT this error pops up:Application error:
    The Exception Unknown Software Exception ( 0xc00000fd ) occurred in the application at location 0x7c91527c. Looking for some help,Thanks


    See More: motorola phone tools updates?




  2. #2
    ettermomx4
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    Re: motorola phone tools updates?

    I am having an issue as well.. since I upgraded to 5.0 I can't even get the program to come up at all .. no error message just a busy cursor then nothing.. Any clues?



  3. #3
    klinger
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    Re: motorola phone tools updates?

    I even totally removed MPT tried my MPT cd V4.0 to reinstall that does not work now either!! Still looking for answers



  4. #4
    camstuf
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    Re: motorola phone tools updates?

    Quote Originally Posted by klinger View Post
    I even totally removed MPT tried my MPT cd V4.0 to reinstall that does not work now either!! Still looking for answers
    Try the reinstall of MPT 4 again. Also see here
    If you find this post helpful, click on bottom of each post: Like l Share
    * FAQ * Search * CPF PhoneDatabase* CPF Super/\/\odette



  5. #5
    klinger
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    Re: motorola phone tools updates?

    Tried 3 times error:GRCONV.dll not found!!



  6. #6
    fruhat
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    Re: motorola phone tools updates?

    Try the reinstall of MPT 4 again



  7. #7
    klinger
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    Re: motorola phone tools updates?

    tried 6 times no go



  8. #8
    CyrusDrake
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    Re: motorola phone tools updates?

    You need to be sure to uninstall any old drivers if you've downloaded them before, then install the proper drivers, and then update from there.



  9. #9
    klinger
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    Re: motorola phone tools updates?

    How do i know what drivers to get rid of and which to keep? I just got the MPT CD V5.0



  10. #10
    donphillipe
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    Re: motorola phone tools updates?

    Who is the moderator of this forum? I just spent 2 hours composing a type written solution to this problem and the forum software will not let me post a link unless I have made 20 posts. This is defeating the purpose of this forum and VERY frustrating to someone who is only trying to help. Can you please enable me to post a help text with links in it to drivers, etc???????



  11. #11
    camstuf
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    Re: motorola phone tools updates?

    Quote Originally Posted by donphillipe View Post
    Who is the moderator of this forum? I just spent 2 hours composing a type written solution to this problem and the forum software will not let me post a link unless I have made 20 posts. This is defeating the purpose of this forum and VERY frustrating to someone who is only trying to help. Can you please enable me to post a help text with links in it to drivers, etc???????
    post it like this: http://cellphoneforums.net/faq dot php
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