Tundra won't turn off

I have a Tundra that apparently will not power off. I hold the red "Hang up" button and it makes all the funky noises but then I'm left with a screen saying "Goodbye". That screen never goes away! To charge the phone I have to pull the battery and re-insert it. Then it will charge. (I realize I can also charge while "on") Anyone else had this problem?
Thks,
Russ

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Originally Posted by RWS2

I have a Tundra that apparently will not power off. I hold the red "Hang up" button and it makes all the funky noises but then I'm left with a screen saying "Goodbye". That screen never goes away! To charge the phone I have to pull the battery and re-insert it. Then it will charge. (I realize I can also charge while "on") Anyone else had this problem?
Thks,
Russ

Do a master reset in the settings function and it will get rid of that problem. If you don't know how to do it, you can call the phone company or motorola to ask them how. It's very easy. Too bad that ATT decided to put so many of their numbers in the contact list. I really don't know what they were thinking.

Does not work - at least for me. I had it done at an ATT store. Can't see where that affects the software at all????
Russ

There must be some software-based system bug on your phone, so you have to go to the store for help.