Back Up & Restore App Data:

  1. Launch “Settings
  2. Go to “Personal
  3. Tap “Backup & Reset
  4. Enable “Back up my data” to back up app data, settings, and Wi-Fi passwords to your backup account
  5. Enable “Automatic Restore” to allow app data, settings, and passwords to be restored automatically the next time you log in with the backup account or reinstalling apps

Back Up & Restore Contacts:

  1. Open “Settings
  2. Go to “Accounts
  3. Select an account type
  4. Tap the desired account
  5. Ensure “Contacts” is checked then tap “Menu” > “Sync Now

NOTE: Contacts can be automatically restored the next time you log in with the backup account or by manually syncing the account data, and contacts, with the phone.

Back Up Media Files on a PC:

  1. Connect the Android device to the PC via USB
  2. On the phone, enable “File Transfer” / “Media device” at the prompt or from the Notification area
  3. Launch the File Explorer on the computer
  4. Locate the media files on the phone
  5. Copy and paste the files to the desired backup location on the PC
  6. Once done, eject the phone storage and safely disconnect the device from the USB port

Restore Media Files from a PC:

  1. Connect the Android phone to the computer via USB
  2. On the phone, enable “Media device” / “File Transfer” at the prompt or from the Notification area
  3. Launch the File Explorer on the computer
  4. Locate the media file backups on the computer
  5. Copy and transfer the files to the phone storage in the folders of origin
  6. Once done, eject the phone storage and safely disconnect the device from the USB port



See More: Motorola One: Back Up & Restore App Data, Contacts, and Media Files