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Topic Review (Newest First)

  • 10-04-2006, 07:54 AM
    Brad729
    Quote Originally Posted by Brad729
    Hi there, please check the following thread for your answer. Pay careful attention to Tammyt's last post in the thread, the one where she talks about the "fine print". I have the Fair & Flexible plan and I don't pay for roaming.

    http://cellphoneforums.net/sprint-pc...d-roaming.html
    Update: Sprint has been stealing some of my daytime minutes by incorrectly billing roaming time at the daytime rate. I would like to take back what I said in July and ask you to read the thread that's linked in my signature. They have done everything from acknowledge the problem and offer to try and fix it, they've given me credits on my bill for the minutes I pointed out to them, and now they are in complete denial since I've been wanting out of my contract, they claim the problem doesn't exist.

    Sprint's free roaming isn't as free as they claim if they keep taking it out of my daytime minutes.
  • 10-03-2006, 09:13 PM
    deckof53
    To get rid of that roaming message, go to settings on your phone and change the roaming setting to "automatic".
  • 09-04-2006, 06:20 PM
    Brad729
    Quote Originally Posted by resonator
    When I signed up w/ Sprint (approx 5 years ago), nights and weekends start at 8pm.... unfortunately "free roaming" wasn't an option then. I would love to switch over but don't want to give up my 8pm cutoff for daytime minutes.
    All the new Sprint individual and family plans start nights and weekends at 7pm now, and you can even get them at 6pm for $10 extra (mine start at 6pm and I love it). Unless you're grandfathered in to an old plan at a good price, it might be better to get a new plan for the earlier nights and weekends. Also included with Fair & Flexible are roaming and free long distance.

    Pssssst! If you've been with Sprint for 5 years, you should call RETENTIONS to upgrade your plan, and play them like you are thinking about cancelling service. Let them think they are winning you back by offering you something good, and after you settle on a new plan that you like, before it's finalized, this is where you should say, "sally at the office said she's had Sprint for 5 years too and y'all give her some kind of 15% loyalty discount..." well you take it from there... Sprint does give these "loyalty" discounts but you have to ask for them and play your cards right. If you're out-of-contract, you're not tied down to them anymore and they will go the extra mile to get you locked in for 2 more years.
  • 09-04-2006, 03:28 PM
    resonator
    When I signed up w/ Sprint (approx 5 years ago), nights and weekends start at 8pm.... unfortunately "free roaming" wasn't an option then. I would love to switch over but don't want to give up my 8pm cutoff for daytime minutes.
  • 08-12-2006, 01:37 PM
    christy84065
    On the F&F plans that are now being added your roaming is free. So if you just got a plan or just changed your plan to a F&F your roaming is free.
  • 07-09-2006, 10:33 PM
    mandiepantz
    Quote Originally Posted by Brad729
    If you already know roaming is included in your plan, you can turn off that annoying notification.
    sweet, thanks!
  • 07-09-2006, 10:58 AM
    Brad729
    Quote Originally Posted by aubiekatt
    do other providers allow free roaming
    Most of them do, but not necessarily in ALL their plans. You just have to read the plan and find out what it includes, most providers have several plans to choose from. Sometimes, you can get a plan that doesn't include roaming and add a roaming upgrade to the plan, it would be mentioned one way or the other in the plan details or FAQ of the carrier you're looking at.
  • 07-09-2006, 06:09 AM
    Medic63
    I know Cingular does.
  • 07-05-2006, 09:34 AM
    aubiekatt
    do other providers allow free roaming
  • 07-05-2006, 09:12 AM
    Tammyt
    haydeno, that's not correct.
    Just to repeat what I posted in that other thread you didn't read:
    The old Free and Clear plan, if you paid the extra $5 for the "America" pack, allowed to to roam for 50% of your used minutes.
    If you had a 2000 minute plan, only used 1600 minutes of it in one billing cycle, you would be allowed 800 of those minutes to be roaming without extra charges. If you roamed over half your usage, you would be billed for each minute of roaming.
    The new Fair & Flexible plan allows unlimited roaming, period.
  • 07-04-2006, 06:46 PM
    haydeno
    free up to 50% of your min
  • 07-04-2006, 11:39 AM
    Brad729
    Quote Originally Posted by mandiepantz
    thanks for the link, i always wondered that too, because my phone still makes me accept the roaming charges when i make roaming calls, but my mom just told me to accept it, but sprint still won't charge me. it always seemed shady.
    If you already know roaming is included in your plan, you can turn off that annoying notification.
  • 07-04-2006, 10:37 AM
    aubiekatt
    thanks guys.

    I was suspicious...of what sprint meant by 'free'

    I don't think I will need the roaming feature that much but it is nice to know that if I do use it occasionally it won't cost me...
  • 07-03-2006, 01:20 AM
    Abom
    Even if the customer is not paying the roaming fees, the carrier is still being charged for their customer to roam.

    So basically, if you're using a Verizon cell site, Sprint will still get charged roaming fees by Verizon. The telcos simply have chosen not to forward these charges (in most cases) onto the customer.

    The reason probably being that the average customer doesn't know if they're using their own telco's cell site or not. There are ways to find out, but as I said, the average customer won't have the technical knowledge, or the time, to figure it out.

    So to avoid upset customers, who legitimately can't tell the difference between who's cell site they're using, the telco's have chosen not to charge their customers roaming fees.

    That said, if the roaming is extremely excessive, I've seen circumstances where customers have been billed.
  • 07-02-2006, 07:54 PM
    mandiepantz
    thanks for the link, i always wondered that too, because my phone still makes me accept the roaming charges when i make roaming calls, but my mom just told me to accept it, but sprint still won't charge me. it always seemed shady.
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