When I try to uninstall it I get a popup that says "FAILED TO LOAD RESOURCE". Then nothing happens.

Originally Posted by Pokecheck89

I can't seem to connect my Sony Ericsson W580 to the PC Suite.

I downloaded the software, connected my phone to my laptop, and choose 'Phone Mode', but the software doesn't seem to recognize it when I try to connect.

I looked at the Troubleshooting advice, and did everything for 'Check the USB cable driver'. This told me to open my Device Manager and update my USB cable under the Ports section. And in case this matter's I had two options listed in the 'Ports' section: 'Sony Ericsson Device 616 USB WMC Device Management (COM7)' and 'Sony Ericsson Device 616 USB WMC OBEX Interface (COM6)'.

After that, I looked at the 'Install USB Cable driver' advice. And it said to look for an entry named 'other devices' in my Device Manager, but I could not find that. Could that have something to do with it not connecting?

Have you tried reinstalling the PC Suite?

I can't seem to connect my Sony Ericsson W580 to the PC Suite.

I downloaded the software, connected my phone to my laptop, and choose 'Phone Mode', but the software doesn't seem to recognize it when I try to connect.

I looked at the Troubleshooting advice, and did everything for 'Check the USB cable driver'. This told me to open my Device Manager and update my USB cable under the Ports section. And in case this matter's I had two options listed in the 'Ports' section: 'Sony Ericsson Device 616 USB WMC Device Management (COM7)' and 'Sony Ericsson Device 616 USB WMC OBEX Interface (COM6)'.

After that, I looked at the 'Install USB Cable driver' advice. And it said to look for an entry named 'other devices' in my Device Manager, but I could not find that. Could that have something to do with it not connecting?