When I saw my daughter playing videos on her cell phone, I was taken! I immediately begin trying to get a few on my phone (lg ax380 wave). Upon hours and hours of trying to get the correct format for videos on my cell phone, I finally figured out the problem was the lg will only play video format file extension of .3g2 So I just hopped on over to aol videos, grab a few & converted them to the correct extension Now my videos are perfect! The manual for this phone does not tell you the correct format of videos which is really stupid.