reply to discussion

Post a reply to the thread: Beware sprint pcs employees

Your Message

If you are already a member Click here to log in
 
  • :)
  • :heart:
  • :(
  • ;)
  • :p
  • :cool:
  • :rolleyes:
  • :ah:
  • :evil:
  • :flamemad:
  • :sad:
  • :laugh:
  • :D
  • :smart:
  • :blush:

Send Trackbacks to (Separate multiple URLs with spaces)

You may choose an icon for your message from this list

Additional Options

  • Will turn www.example.com into [URL]http://www.example.com[/URL].

  • If selected, :) will not be replaced with smile

Subscription

Topic Review (Newest First)

  • 03-13-2010, 03:57 PM
    asher62780
    Sprint reps don't have access to the actual content unless you the customer provide your picturemail account password. The pic mail tool we have will tell us the size of the picture but that is it we can't view it unless we log on to the picture mail website with your permission. In other words keep your password to your self and unless you want somebody to have the access don't give them the password.
  • 10-07-2009, 09:47 PM
    nicknrm
    I will admit some of my information may be perceived as biased; however, I DO GIVE credit where credit is needed.

    But I appreciate your opinion.


    Quote Originally Posted by yobobie View Post
    Wow, you sure know a lot about cell phones. Keep up all that unbiased misinformation, Super Moderator!!!
  • 10-07-2009, 07:18 PM
    yobobie
    Quote Originally Posted by nicknrm View Post
    99% of the time your content is protected.

    Sprint PCS isn't rated so high...people dislike them...GREATLY.

    Wow, you sure know a lot about cell phones. Keep up all that unbiased misinformation, Super Moderator!!!
  • 10-07-2009, 11:24 AM
    shappy
    Creepy!
  • 09-16-2009, 04:34 PM
    mikez
    I concur. It's not just sprint employees but other employees do it as well. That's just humans nature.
  • 09-15-2009, 11:57 AM
    HalJordan2488
    Quote Originally Posted by Jo_795 View Post
    it can be from any carieer
    That is true.
  • 09-09-2009, 07:11 PM
    Jo_795
    it can be from any carieer
  • 08-30-2009, 02:04 PM
    bob2000
    Wow a new level of low for sprint :-(
  • 08-30-2009, 09:16 AM
    TANK0378
    And here's another thing I was a sprint csr too....no matter how bad things are goin (billing,txt,etc...)ALWAYS be nice to that csr cuz they have the ability to mess up yo acc or even transfer u to the wrong department I've seen it done and done it myself just bcuz that cust was rude or tryn to takeout their frustration on me from wat another rep did to them and I was only tryn to help them get evrything straight...I was the type of rep that when another rep messed u up I always gave nice credit amouts eventho we weren't supposed to...so wat I'm sayn is always be nice to the nxt csr cuz u neva kno how much they will give in free credit
    Opera/9.60 (J2ME/MIDP; Opera Mini/4.2.14320/554; U; en) Presto/2.2.0
  • 08-06-2009, 12:14 PM
    HalJordan2488
    Just take a photo of you with a gun and a sign that says, "I KNOW YOU'RE THERE!". That should scare the crap out of them.
  • 07-28-2009, 05:06 AM
    PhiKap
    This is true the fact that the csr has the capability and access to the picture mail account. But before the agent access any part of the picture mail or sprint mobile sync, the agent is required by law to have the customer agree to allow the csr to view the material in question. Most of the times to avoid or actually all the time for me, I would just resend the password to their phone and they (customer) would have the pass and I would not, simple as that. For the most part agents do not have the time to be looking at customers pics, which the call center reps have a restricted or limited version of your pic mail. They use a pic mail tool which only provides your pic mail address the pass is asterisked out (a button to send the pass to the customer), a button to test to see if the pic mail is working, it will also show how many bad logon attempts you have and if your pic mail account is locked which may be unlocked using the tool.
    --------------------------------------------------------------------------------------------------------------------------------------
    former sprint csr
  • 02-18-2009, 08:29 AM
    boggs3010
    good to know thanks
  • 02-08-2009, 10:46 PM
    nicknrm
    99% of the time your content is protected.

    It isn't something most carriers allow normal employees to have access to. I know at Verizon Wireless they have just made it to where normal employees do not have access to online MyVerizon account or voicemail passwords.

    AT&T has also taken a small step in improving security by requiring a voicemail password when calling your voicemail from your cell phone. It use to be that when you called your voicemail from your cell phone, it was an auto login.

    Sprint PCS isn't rated so high...people dislike them...GREATLY.

    I can assure you that something like this is a 1 and a million chance it will ever happen again.

    Also, if the Original Poster heard this from a rumor or something...then it is most likely not true that this ever happened.
  • 02-08-2009, 09:42 PM
    modjo345
    I would be careful about what i send with any carrier, not just sprint. U never know who has access to that data
  • 01-13-2009, 11:48 PM
    mattinhd
    this sucks

    I'm pretty sure that If I found out someone was doing this. I'd probably throw a hissy fit inside the nearest sprint store.
This thread has more than 15 replies. Click here to review the whole thread.

Posting Permissions

  • You may post new threads
  • You may post replies
  • You may not post attachments
  • You may not edit your posts
  •